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Find a Location

Soho Comm has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Soho Comm

      12285 Pellicano Dr Ste A1 El Paso, TX 79936-6284

      BBB Accredited Business
    • Soho Comm

      800 N Zaragoza Rd Ste J El Paso, TX 79907-2517

      BBB Accredited Business
    • Soho Comm

      10780 Pebble Hills Blvd El Paso, TX 79935-2034

      BBB Accredited Business
    • Soho Comm

      2828 N Lee Trevino Dr Ste I El Paso, TX 79936-2055

      BBB Accredited Business

    Business ProfileforSoho Comm

    Answering Service
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/1/2008

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers answering and paging services.

    Business Details

    This is a multi-location business.

    Find a Location

    Soho Comm has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Soho Comm

        12285 Pellicano Dr Ste A1 El Paso, TX 79936-6284

        BBB Accredited Business
      • Soho Comm

        800 N Zaragoza Rd Ste J El Paso, TX 79907-2517

        BBB Accredited Business
      • Soho Comm

        10780 Pebble Hills Blvd El Paso, TX 79935-2034

        BBB Accredited Business
      • Soho Comm

        2828 N Lee Trevino Dr Ste I El Paso, TX 79936-2055

        BBB Accredited Business
      Location of This Business
      12285 Pellicano Dr Ste A1, El Paso, TX 79936-6284
      BBB File Opened:
      12/26/2007
      Years in Business:
      24
      Business Started:
      10/1/1999
      Business Started Locally:
      11/1/2005
      Business Incorporated:
      1/1/2000
      Accredited Since:
      2/1/2008
      Type of Entity:
      Corporation
      Alternate Business Name
      • Soho Sound & Paging
      Business Management
      • Duane Armitage, President
      Contact Information

      Principal

      • Duane Armitage, President

      Customer Contact

      • Duane Armitage, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Aida S

      1 star

      10/26/2023

      I am a resident in a building that is Federally Contracted Client of this answering service. Lousy customer service. Very rude. Should not belong to BBB.CALLED AND WAS HUNG UP ON BEFORE I could get any words out. Called early morning to report water heater explosion. Was put on hold. **** on for a while After hours Hispanic operator said., We work for doctors too. A person was coded IS THAT ALL RIGHT WITH YOU? I was astounded by the rudeness. I did not know who their customers were. I am of Latino origin myself, and I was in customer service for many years before retirement. I am hearing impaired and was treated very rudely. I have heart issues and was inappropriately reprimanded. I have NEVER in in all my years in customer services been treated as rudely as these people treated me.

      Soho Comm Response

      10/29/2023

      This individual was very rude. She was put on hold repeatedly because every time the operator tried to ask her for information all she would do was scream. We answer for all types of businesses and had a patient call that was taken while she was on hold in hopes that she would calm down and give the operator the information necessary to deliver her call to the appropriate party. When the operator returned to the line, the caller was even more hostile and started yelling her phone number in a very condescending manner in very broken Spanish as if to make fun of the operator. The operator is not Hispanic and took offense to her racism. Even after her call was delivered to the appropriate party she continued to call and harass the operator. She called at least 15 times. These operators should not be subject to this abuse. Most of what was mentioned in the review was taken out of context. I found it very interesting that the person who received her call knew exactly who she was when the operator mentioned the horrible experience she had with this customer.

      Local BBB

      BBB El Paso

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