Business ProfileforBurly Boyz Moving & Storage

BURLY BOYS the estimator I started with quit then I received 2 emails with different amounts the same day the I received two quotes last quote I got packing was 3 people 1 day only 2 people turned up (someone was sick) a third turned up in the afternoon they expected me to pay them when only half the work was done I refused late that night they informed me they dont move light bulbs,liquids, aerosols, etc and I had to empty the draws so at 930 at night I had to start packing these items day 2 3 people turned up later in the evening another person turned up who I was charged for I dont know when he turned up didnt say anything to me so I cant confirm his hours they finished at 2;30 AM NEXT DAY WAS MOVING 5 men turned up as per quote they were told anything tagged with green tape was to stay the quote was for 1 day it was about 5 minutes travel time The boss said they would do half a truck and finish with a second run. they filled the truck and left. They came back and continued filling the truck About 10:00pm they told my husband he had to sign a high risk form or they couldn't move the safes even though my husband had been into the office and the estimator looked at the video again and said no problem. They refused to move them. Later we found 2 movers who would do it one quoted almost as much as the safes and bar are worth. The other offered to go to court for us if it comes to that Tried to reach the estimator the next day but his wife was sick, asked for Manager he was in a meeting. So we have lost almost******* in safes and the bar. The estimator said he would call us on Monday said people involved were on long hauls and others were sick. Finally he emailed over a week later and said they underestimated the amount of items Nothing about the safes or bar. Reading the other reviews it sounds like that's their way to handle problems Ignore them until the customer gives up. Never get a referral from us Obviously they need a new coordinator