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Find a Location

Forever Monuments has 1 locations, listed below.

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    Business ProfileforForever Monuments

    Monuments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    4217 51 Ave, Vegreville, AB T9C 1C7
    BBB File Opened:
    6/3/2006
    Years in Business:
    35
    Business Started:
    23/8/1989
    Business Management
    • Lenard Babyn, Owner
    Contact Information

    Principal

    • Lenard Babyn, Owner

    Customer Contact

    • Lenard Babyn, Owner
    Additional Contact Information

    Fax Numbers

    • (780) 632-2052
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Claire F

    1 star

    21/07/2023

    I asked for a headstone the same size of my fathers. Quote was given bit for a smaller size. I have **** reading is not something i do too easy these days. Received the quote Friday Transferred 600 to the business Saturday , on Monday ti spoke to the lady who answers the phone she told me the size , i told here i would have to speak to my family Tuesday morning i call them to say no not acceptable Thursday evening *** the owner called and was outraged that i was asking for the return of my deposit claiming his team was already putting to letters together.So what do i do now!business ethics are below standard for this company.I am truely disappointed in ever doing any business with the shysters

    Forever Monuments Response

    27/07/2023

    1. ****** ******************* purchased a stone from Forever Monuments on April 12, 2014

    2. On July 10, 2023 called me on my cell and stated she wanted the same kind of stone she purchased on April 12, 2014

    3.I provided her a written quotation of the current price, she said she wanted a lower price, so we specked a 2" instead of the 3" in the original order in 2014.

    4. On July 15, 2023 offer was acknowledged and an etransfer of $600 was deposited to the Forever Monuments account.

    5. Then on July 20 they visited REMCO Memorials trying to get more aggressive pricing and then making me match that price. I compromised by making the thickness 3" and also 2" wider and kept the price from the original quote.

    6. I responded that this is the best I can do, and no refund would be provided. In that time the monument was cut and layout had been done, which is why no refund was provided.

    7. I expect an apology for being called a shyster. I have not had a bad dealing with anyone in my life.

    *****************

    Forever Monuments

    Local BBB

    BBB Alberta

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