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Find a Location

Ackard Contractors Ltd has 1 locations, listed below.

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    Business ProfileforAckard Contractors Ltd

    Home Additions
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 13/2/2004

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business specializes in major home renovations

    Business Details

    Location of This Business
    10879 184 St NW, Edmonton, AB T5S 2T2
    BBB File Opened:
    11/3/1994
    Years in Business:
    42
    Business Started:
    1/1/1982
    Accredited Since:
    13/2/2004
    Number of Employees:
    42
    Business Management
    • Richard Plamondon, Owner
    • Paul Swekla, Controller
    Contact Information

    Principal

    • Richard Plamondon, Owner

    Customer Contact

    • Paul Swekla, Controller
    Additional Contact Information

    Fax Numbers

    • (780) 414-0687
      Primary Fax

    Customer Complaints

    1 Customer Complaints

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    Most Recent Customer Complaint

    14/06/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Ackard Contractors Ltd. was hired for renovation work including a new roof with new shingles, etc. That roof has been found to have numerous deficiencies and has started to leak. Last June (2021), months after the renovation was completed, a section of roof was found to be completely uncovered, just exposed wood/osb. The fascia then too was discovered to be installed incorrectly throughout where dented fascia was being replaced (under warranty work) and water had been infiltrating into areas like the porch ceiling. A section of eave was found at the same time sloped completely backwards and was not draining. Over this past winter the roof sprung numerous leaks around the house and into the interior. The contractor, Ackard, has insisted the leaking problem has nothing to do with the roof. They have avoided providing answers why their roof could have so many water infiltrating errors and why no inspections were completed during or after their subcontractors had completed work. They have continued to lay blame on other aspects of the building that fall outside of their scope of work while not answering questions about their building materials and processes. Ackard continues to avoid completing a roof inspection by an unaffiliated professional by placing conditional roadblocks that should the results indicate the roof is the cause of the leaks that Ackard would not consider the inspection comprehensive unless other building testing is also completed. My desired outcome is for a professional roof inspection to be completed by a company that has no affiliation with roofing repairs or sales that could be swayed by Ackard who subcontracts out their projects to roofing companies.
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    Customer Reviews

    0 Customer Reviews

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