BBB Business Review

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BBB Accredited Business since

Alberta Steam Xpress

Phone: (780) 299-1690 10060 Jasper Ave, Tower 1, Edmonton, AB T5J 3R8 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


SteamXpress states they specializes in carpet/upholstery cleaning and Janitorial Cleaning service.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Alberta Steam Xpress meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Alberta Steam Xpress
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 24, 2012 Business started: 09/15/1994 Business started locally: 09/15/1994 Business incorporated 09/28/2009 in AB
Business Management
Khalid Mohamed, Owner
Contact Information
Principal: Khalid Mohamed, Owner
Business Category

Carpet & Rug Cleaners

Hours of Operation
Monday to Sunday: 8:00am - 8:00pm
Refund and Exchange Policy
This company states their work is guaranteed.If you are dissatisfied with their cleaning service for any reason, please contact them within 24 hours of your cleaning and they will return to re-clean the areas you are not happy with at no additional cost you.
Service Area
Edmonton and surrounding area
Alternate Business Names
Steamxpress Steamxpress Cleaning
Products & Services

SteamXpress states they provide commercial and residential steam cleaning services.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.