Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          City Centre Automotive has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileCity Centre Automotive

            Auto Repair
            BBB accredited business

            Contact Information

            9906 109 Avenue

            Grande Prairie, AB T8V 1R6

            Visit Website
            (780) 538-1154

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            This business has 0 complaints

            File a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 9/7/2004

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            The business states that they are a locally owned and operated mechanic shop. City Centre Automotive provides mechanical services for light to heavy duty vehicles. They have fourteen bays including an Alignment hoist. City Centre Automotive is your local Tire Centre selling brand name tires. 

            Business Details

            Location of This Business
            9906 109 Avenue, Grande Prairie, AB T8V 1R6
            BBB File Opened:
            22/12/2003
            Years in Business:
            20
            Business Started:
            1/12/2003
            Accredited Since:
            9/7/2004
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of B1014196 for this business, issued by Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

            These agencies may include:

            Edmonton: Alberta Motor Vehicle Industry Council (AMVIC)

            303-9945 50 St

            Edmonton AB T6A 0L4

            780-4661140

            http://www.amvic.org

            Number of Employees:
            13
            Business Management
            • Andy Fritsma, Owner/partner
            • Greg Wickberg, General Manager
            • Brett Hunziker, Owner
            Contact Information

            Principal

            • Andy Fritsma, Owner/partner
            • Brett Hunziker, Owner

            Customer Contact

            • Brett Hunziker, Owner
            Additional Contact Information

            Fax Numbers

            • (780) 538-4245
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            0 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Spencer S

            29/09/2021

            My very recent experience with this shop was nothing but a run around and miscommunication. I had the script flipped on me when I went to pick up my truck after 3 weeks of faulty parts (understandable, parts are lemons sometimes) and they wanted 900 dollars for me to take my truck and wouldn't release it to me when I refused to pay it.. because bleeding a brake system should never cost anyone 900 dollars. The staff and owners were very bad to deal with when they couldn't get Me to overpay.. as if I didn't know any better, I ended up just ending the charade and paying a $316 bill just to get the stress over with.. I would never recommend this shop to anyone who needs mechanical work and advise taking your hard earned money ELSEWHERE! This place is Not worth the stress. There is simply not enough room for me to go into detail on how they ran me around and switched up story as to how much my bill should have been.. I know I overpaid for my services but, the stress was simply not worth another penny in stress.. I took a loss and decided there will always be more money to earn.. but my mental health from dealing with these guys has taken a toll and that will be dealt with over the next month. Thanks for nothing

            Local BBB

            BBB Canada's Northern Capital Regions and Quebec

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.