Business ProfileforRocky Mountain RV Sales & Service

In February 2022, I purchased a preowned 2014 Palamino Sabre from Rocky Mountain RV. We started staying in it at the beginning of March while we looked for a home to purchase in *********, **. In April when temps got warmer we noticed the bathroom floor felt soft and toilet was rocking. There would also sometimes be leaking right around the toilet base. My husband attempted to replace the seal but when he tried to put the new bolts in, the plywood was so rotted that they would just spin. It took a month for a repair person to respond and get out to look at the camper. **** from Mobile RV Repair told us that the entire bathroom floor was rotten. In addition, the previous owners, instead of replacing the rotten floor and fixing it properly had instead installed a sheet of Tyvek under the flooring and over the plywood. And now had a solid layer of black mold growing in this space. He also noted mold in the storage compartment at the front of the *** **** said that the scope of repair was too large for a mobile unit to deal with as the bathroom would need to be gutted. In addition, he felt the black mold was unsafe and stated the camper was not habitable. At this point we reached out to Rocky Mountain RV (this was in May) to request that they pay to have this repaired since they either knew about it or missed it and they replied that we could bring it down to ***** and pay for it ourselves to be fixed. They denied any knowledge of this condition. When we requested to see any previous repair records done while the camper was in their possession they refused to disclose those. I have since tried to get the camper repaired but no one will touch it due to mold. My insurance company will not total it because they consider it a preexisting condition. My only option is to be stuck with a camper that is uninhabitable or stop payment which will ruin my credit. I feel that I have exhausted all of my options.