BBB Business Review

This Business is not BBB accredited Inc

Additional Locations

Fax: (509) 290-6388 View Additional Phone Numbers 10019 E Knox Ave, Spokane Vly, WA 99206 View Additional Email Addresses

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Description is a fee based online networking group for high school alumni.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Inc include:

  • 47 complaints filed against business

Factors that raised the rating for Inc include:

  • Length of time business has been operating.
  • Response to 47 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

47 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 16
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 18
Total Closed Complaints 47

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Inc
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 4

Additional Information

BBB file opened: April 29, 2008 Business started: 10/09/2006 in WA Business started locally: 10/09/2006 Business incorporated: 10/09/2006 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington State Department of Licensing
PO Box 9034 , Olympia WA 98507-9015
Phone Number: (360) 664-0116
Fax Number: 360-705-6699

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Scott Pratt, Customer Care Mr. Randy Leaver, Owner
Contact Information
Principal: Mr. Scott Pratt, Customer Care
Business Category

Online Social Media/Networking

Products & Services Inc sells the following brand(s): Fruit of the Loom, Gildan, Hanes, LA Tees Inc offers the following product(s): Bags, Caps, Hoodies, Mugs, Shorts, T-Shirts, Various Apparel Items

Method(s) of Payment
Pay Pal, Visa, Master Card, Discover and American Express
Refund and Exchange Policy Inc guarantee states

"We guarantee all our products against manufacturer defects and any errors in the customization of your order that differ from the information you submit to us at the time of your order. If we determine that a product is defective or we have made an error, we will replace your order at no charge. (Inquiries must be made within 14 days of receiving product). All orders are custom made at the time the order was submitted and therefore we do not take returns, exchanges or cancelations. Please be sure you select correct sizes, colors and designs before final purchase. attempts to be as accurate as possible with product descriptions, colors and images. We do not warrant the color or sizes as they vary from our suppliers."    
Alternate Business Names
Alumni Class Social Networking Innovations
Business Management Inc's management has requested consumers contact their office by email: or by phone 509-340-2505 before filing a complaint with the BBB.

BBB recommends that consumers read and understand the terms and conditions before registering with any online service.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.

What is a BBB Business Review?

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Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

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