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Find a Location

Re-Bath of Tri Cities has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRe-Bath of Tri Cities

    Bathroom Remodel
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.96/5stars

    Average of 49 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2011

    Years in Business: 15

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Re-Bath of Tri Cities offers remodeling services. 

    Products & Services

    Bathroom Remodel

    Business Details

    Location of This Business
    2540 Aileron Ln, Richland, WA 99354
    BBB File Opened:
    2/11/2010
    Years in Business:
    15
    Business Started:
    3/30/2009
    Business Incorporated:
    3/30/2009
    Accredited Since:
    10/1/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    11
    Alternate Business Name
    • Home Remodeling Solutions LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Carl D Bays III, Member
    • Joshua C Neathery, Member
    • Karla Bays, Member
    Contact Information

    Principal

    • Mr. Carl D Bays III, Member

    Customer Contact

    • Mr. Carl D Bays III, Member

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/24/2021

    Complaint Type:
    Order Issues
    Status:
    Answered
    Date of transaction - signed a remodel of an existing bathroom on April 8, 2021. Total cost was $8,145. They committed to removing existing bathtub & vanities and existing tiles around tub and wainscoting, to install new vinyl flooring, new baseboards, wainscoting with a acrylic substance where existing tile was for wainscoting, to move the existing plumbing for tub drain/ to install new plumbing for the new bathtub and vanities that we had already purchased. Their contract states they are not responsible for EXISTING fixtures, waste, overflow, pipes or related plumbing. However, the complaint we have is with the NEW tub that was installed. They tried stating we didn't buy the tub from them, but they took on the responsibility to install said tub (which I have a medical prescription for) They also took the responsibility of plumbing in the new vanities. My complaint is that we have had leaks 4 times from the tub. They sent a new plumber out to tell us he will NOT help.
    Read More

    Customer Reviews

    49 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott S

    5 stars

    02/25/2024

    Everything proceeded quickly, smoothly, and professionally. One issue was particularly unexpected an electrical line to the jet tub that could not be viewed until the tub was removed turned out to be too short for the installation to be completed something we were supposed to have resolved ourselves but couldnt have known. ****** from ReBath instantly got on the phone searching for and finding in record time an electrician who came out almost immediately and fixed the line without delay, saving our schedule. Our installer, ***, was the consummate professional, quietly going about his business, explaining everything to us as he went and creating a simply beautiful product. *********************** was also the consummate professional, explaining the project in great detail, with unlimited patience, humor, integrity, and his wonderful personality. We absolutely love ReBaths product and work. The uninterrupted smooth single-piece panels are simply beautiful. Although I was doubtful of the corner-ledge seat and corner shelves from the drawings, they are extremely solid and functional. The floor of the shower slopes down from all angles to the drain and the texture is absolutely anti-slip. The fixtures are high-quality **** and we have three heads that can be used together or separately. Everything is clean, easy to clean, and looks like new every day.We give *****, ******, *** and ReBath our unequivocal highest rating and endorsement!!!

    Re-Bath of Tri Cities Response

    03/02/2024

    Hello *****, we're proud to be the nation's most trusted bathroom remodeler, and that you are another happy customer. We are honored that you chose us to turn your home into a more beautiful and functional space.

    Local BBB

    BBB Great West + Pacific

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