BBB Business Review

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BBB Accredited Business since

R & J Landscaping & Sprinkler

Phone: (208) 762-9367 Fax: (208) 762-9367 PO Box 2810, Hayden, ID 83835 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


All phases of landscape, sprinkler, lawn installation and maintenance.  Hydroseed, pest control services, tree spraying, spider barrier foundation spray.  Certified Backflow Testers. Sprinkler repairs, turn on, blowout.  Thatch/power rake, aerate, fertilization.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that R & J Landscaping & Sprinkler meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for R & J Landscaping & Sprinkler include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on R & J Landscaping & Sprinkler
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 3

Additional Information

BBB file opened: June 28, 2000 Business started: 01/01/1998 in ID Business started locally: 01/01/1998
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Secretary of State
700 West Jefferson Room E205, Boise ID 83720
Phone Number: 208-334-2300

Bureau of Occupational Licenses
700 W State St , Boise ID 83702
Phone Number: 208-334-3233

Type of Entity

Sole Proprietorship

Business Management
Mr. Richard Mitchell, Owner Ms. Jaime Mitchell, Office Manager
Contact Information
Customer Contact: Ms. Jaime Mitchell, Office Manager
Principal: Mr. Richard Mitchell, Owner
Business Category

Landscape Contractors Landscape Designers Lawn Maintenance Tree Service Weed Control Service Fertilizers Lawn & Garden Sprinkler Systems Landscape Maintenance Lawn & Tree Care Landscape Architects

Method(s) of Payment
Cash, Checks, Master Card, Visa, Discover
Refund and Exchange Policy
Plants 1 year/1 replacement warranty.  Hydroseed 1 year/1 touch up warranty.  Sprinkler Systems 5 year warranty.
Alternate Business Names
R and J Landscaping and Sprinkler

Customer Review Rating plus BBB Rating Summary

R & J Landscaping & Sprinkler has received 4.12 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in Eastern Washington, North Idaho and Montana. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.