BBB Business Review
BBB Accredited Business since
Phone: (313) 444-6185 P.O Box 202, Taylor, MI 48180
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Digital Video Recorders (DVR)? Professional Security Cameras? Hidden Covert Cameras? Night-Vision & Vandal-Proof Solutions? Industrial PAN-TILT-ZOOM Solutions? Wireless Network IP Cameras? Long Range Wired & Wireless Systems? Video Distribution? Professional Installation,? Complete Access Control Solutions? Magnetic Card Readers? Point Of Entry Sensors? Alarm & Video Recording Integration? Fingerprint & ID Badge Solutions,? Complete Phone System Packages? Computer Based Dialing Servers? Hybrid Digital Phone Systems? Huge Selection Of Desktop Phones? Voice Over IP VOIP / T1 Integration? Pre-Wiring & Professional Installation,Multi-Level Home & Business Networking? Copper Gigabit Wired & Wireless Solutions? Server Configuration & Depletion? Custom Workstations / Notebooks? Virtual Private Network Setup (VPN)? Voice-Over-IP VOIP & Network Surveillance,Complete Home Theater Packages? Plasma, LCD & Projector Screens? HDTV Receivers / Decoders? High-End Digital Video Equipment? State-Of-The-Art Audio Sub Systems, Complete Audio System Packages
? Full Featured Equipment Racks
? In-Wall / In-Ceiling Speaker Systems
? Multi-Room System Integration
? Leading Brands of High-End Audio Equipment
? Pre-Wiring & Professional Installation
A BBB Accredited Business since
BBB has determined that Teknowguy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Teknowguy include:
- Length of time business has been operating
Factors that raised the rating for Teknowguy include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Type of Entity
Business ManagementMr. Arthur Rivera, Owner
Computer Consultant Computer Software Publishers & Developers Telephone Answering Equipment & Systems Audio-Visual Production Services Computers Hardware, Software & Services Cable TV, Internet & Telephone Installation Service Security Cameras Network Cabling Installation Card Access Control Systems Web Design Computers - Network Security
Method(s) of PaymentPersonal checks are accepted by Teknowguy, provided adequate identification is available. "Starter" checks are not accepted. Teknowguy does NOT accept personal or business checks drawn on foreign checking accounts. When using a debit card as payment, the card is charged immediately following the authorization. The Issuing Bank determines when to release the hold on the dollar amount when merchandise is not shipped (backorder) or the order is cancelled.
At Teknowguy, you can shop using your MasterCard, VISA, American Express, Discover® and debit cards.
Refund and Exchange PolicyReturn by Shipping-Pack the item securely in the original packaging. Include all contents of the original package such as manuals, discs, cables, etc. If all contents are not included, you may be charged an Open Box fee as described in the Return Policy.In the package, place a copy of the packing list that came with your order. Keep the original packing list for your records. If you do not have the packing list, you will need to include the following information:
Order NumberBilling NameBilling Address
Ship your return to our Teknowguy Mailing Address. We recommend the Postal Service, UPS or Federal Express. All shipping charges must be prepaid and the shipment must be insured for the full value of the merchandise being returned.Address your package to:
RMA #(INSERT YOUR NUMBER HERE)*
P.O Box 202
48180 Keep the shipping tracking number. This number will identify the receiving date of your package.Your refund will be in the form of your original payment (on the same credit card as the original purchase) and will take up to 14 days to process. Depending on the cycle of your credit / debit card, it may take up to two cycles for the credit to be applied to your account.
Return to Teknowguy Office
If you prefer, you may return items you ordered from Teknowguy in person. To return the items, you will need to bring:The item and the original packaging. Include all contents of the original package such as manuals, discs, cables, etc. If all contents are not included, you will be charged an Open Box fee on certain categories of products, as described in the Return Policy.
Credit or Debit Card used to purchase your order
Complete packing list that came with your order. When returning an item to your local Teknowguy, we reserve the right to decline a return if it is not in "like new" condition.Take your items, credit / debit card, and the packing list to the Customer Support Department. Any of our Associates in Customer Support will be glad to process your return.