BBB Business Review
BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that DTE Energy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for DTE Energy include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 229 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||98|
|Total Closed Complaints||229|
These agencies may include:
Public Service Commission - GENERAL
6545 Mercantile Way #7 P.O. Box 30221, Lansing MI 48909
Phone Number: (800) 292-9555
Fax Number: (517) 241-6181
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