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In Tyler & Longview TX Serving 19 East Texas Counties

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BBB Accredited Business since 11/01/2001

The Potpourri House

Phone: (903) 592-4171Fax: (903) 593-74843320 Troup Hwy Ste 300, TylerTX 75701-8338 Send email to The Potpourri House

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The Potpourri House is a restaurant, gift store and boutique with private dining rooms for parties, receptions and business meetings.

BBB Accreditation

A BBB Accredited Business since 11/01/2001

BBB has determined that The Potpourri House meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised The Potpourri House's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Additional Information

BBB file opened: 10/01/1989Business started: 01/01/1981

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of State Health Services
1100 West 49th Street
Austin, TX78756-7111
(512) 458-7111

BBB records show a license number of 350309 for this company, issued by Department of State Health Services. Their web address is

Type: North East Texas Public Health Department

Contact Information
Principal: Mr. Les Ellsworth, III (Vice President)Ms. Carol Ellsworth (President)
Business Category

Restaurants, Gift Shops, Furniture - Retail, Caterers, Boutiques

Products & Services

Restaurant serving steak, seafood, sandwiches, soups and salads. Gift items include candles, jewelry, home decor, scents, silver, clothing, accessories and leather.

Hours of Operation
Mon: 10:00 AM to 09:00 PMTue: 10:00 AM to 09:00 PMWed: 10:00 AM to 09:00 PMThu: 10:00 AM to 09:00 PMFri: 10:00 AM to 10:00 PMSat: 10:00 AM to 10:00 PM
Industry Tips
Vocation School, How to Choose

What is a BBB Business Review?

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