Business ProfileforCar-Mart

I came into Car-Mart on sunshine in ***********, ** in August to buy purchase a 2013 ***** equinox. Upon test driving the vehicle the check engine light came on and was flashing. They ran the codes and 3 items came back. I was told they would order parts and fix no charge. I then proceeded to purchase vehicle, putting down ****. I left and brought my car back when the parts came in. They called me when car was ready, offered no paperwork showing what had been done. Within a week the check engine light was back on and flashing. I took to autozone and had codes ran, same codes popped up. Got a print off went back and spoke to **, he pulled the paperwork from last time and they had not fixed all 3 parts as agreed. He said they would order these parts and call me when ready. When they called I brought back, after installing those parts it did not fix issue. I was then told the motor was blown and had to be replaced, that they would replace it. It was ordered on the 5th. I was able to take car but car would not go past 30 miles per hour without violently shaking and stalling. By the 14th the 3-5 days I was told it would take for motor to be had long passed and still no motor was in. I called the 800 number to file a complaint. My first payment was due the following day on the 15th and I hadnt been able to drive a working car since I purchased it. They told me to go in or call and speak with manager, my payment would be waived. They confirmed motor was ordered but not in yet. I called the following day and spoke with Esquire the ** who told me there were no notes in my account, I hadnt called anyone, and he was rude. I spoke with ****** the service manager who again said no motor. ** helped me pay an interest only payment, by end of day motor was in and car was dropped off. I was told told the job would be started Saturday, car would be done 1-3 days. 7 days later I got my car- immediately upon starting dude. Sensor was out. I purchased and replaced. No papers on motor