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Find a Location

Elliott Chrysler Dodge Jeep Ram Fiat has 1 locations, listed below.

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    Business ProfileforElliott Chrysler Dodge Jeep Ram Fiat

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2321 State Highway 155 N, Palestine, TX 75803-8601
    BBB File Opened:
    5/1/2004
    Years in Business:
    20
    Business Started:
    5/1/2004
    Business Started Locally:
    5/1/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Partnership
    Alternate Business Name
    • Palestine Chrysler Dodge Jeep Ram FIAT, LP
    Contact Information

    Principal

    • Mr. Dewayne Williamson, General Manager

    Customer Contact

    • Mrs. Cassie Loveless, Manager of Human Resources
    • Mr. Brian Loveless, Sales Manager
    • Mr. Dewayne Williamson, General Manager
    • Mr. Chris Elliott, Owner
    Additional Contact Information

    Fax Numbers

    • (903) 723-2826
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/22/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    My truck has been in their shop since August 1st 2021 and I have not been getting the truth about why my truck is done I finally talked to the service manager and he kept saying it was a parts issue. But the first week I was told they ordered a transmission then the second week came and I was told they were waiting on Chrysler to tell them what to do about the transmission the 3rd week the same story 4th week Chrysler approved and parts were ordered and it would be done that Friday 5th week it would be done Friday because not all the parts came in,6th week was told again it would be done Friday, I called that Friday and it turned into now Tuesday and called then and now it's possible Wednesday or Thursday. The whole 7 weeks the truck has been there they have only called me 3 times about it and 2 of the times is because where I bought the truck they told them to call me. I have not been getting the truth about it and keep getting the run around
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Allison A

    1 star

    01/13/2024

    DON'T WASTE YOUR TIME, MONEY OR ENERGY ON THESE IDIOTS!!!!!Awful! No communication!!! Brought our side by side in for repair. (In Aug) Took them a month to even look at it then the dumb mechanic ordered the wrong part. THEY HAD IT 5 MONTHS!!! ***** is a disrespectful, no good employee, RUDE AF!!!! He called me a b**** before he put me on hold!!! They only care about money. Called his boss 3 times.. VM everytime, (imagine that) NEVER got a call back and ***** said he wouldn't because he makes all the decisions. When my husband picked it up today, ($2200 later) even the mechanic said they are unorganized and they won't hire any more mechanics because they're too cheap to pay. Next I'm filing a complaint with Kawasaki

    Local BBB

    BBB Serving Central East Texas

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