Text Sizesmall medium large

This business is not BBB accredited.

ABA Communications, Inc.

Phone: (248) 355-0100 Fax: (248) 355-0463 View Additional Phone Numbers 22920 Lahser Rd, Southfield, MI 48033 http://www.abacommunications.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

ABA Communications was a BBB Accredited Business off and on over a five year period, most recently in August of 2015.  ABA Communications did not renew its BBB Accreditation but continued to display the BBB logo on its website.  The BBB logo is federally trademarked and can be used only by current BBB Accredited Businesses.  BBB sent a letter to ABA Communications on October 15, 2015,  asking that they remove the logo from their website.  BBB sent a second letter, advising the business that failure to remove the logo would result in a severe reduction of their BBB rating, as they are falsely claiming to be a BBB Accredited Business.  ABA Communications did not respond.  The Council of Better Business Bureaus considers the unauthorized display of the BBB logo to be a major violation of the BBB Code of Advertising.  For that reason, ABA Communications' BBB rating was revised to an F.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for ABA Communications, Inc. include:

  • Unauthorized use of BBB name or trademarks

Factors that raised the rating for ABA Communications, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ABA Communications, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 05, 2010 Business started: 05/01/1982 in MI Business started locally: 05/01/1982 Business incorporated 12/03/1998 in MI
Type of Entity

Corporation

Business Management
Mr. Uri Segal, President
Contact Information
Principal: Mr. Uri Segal, President
Business Category

VOIP (Voice Over Internet Protocol) Sales & Service Internet-Based Telephone Service Internet Services Internet Access Provider Cable TV, Internet & Telephone Installation Service Communication Consultants Telephone Communications Security Systems Consultants Security Control Equipment & System Monitors Security Cameras Consultants - Security Computers - Security Equip & Systems Computers - Networks Computers - Network Security Telecommunication Equipment & Systems Service & Repair

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.