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BBB Accredited Business since

SRC Refrigeration

Additional Locations

Fax: (586) 254-0485 View Additional Phone Numbers 6620 19 Mile Rd, Sterling Hts, MI 48314 View Additional Email Addresses http://www.motorcitygrowlers.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Since 1980, SRC Refrigeration has earned a reputation as THE refrigeration specialists in the walk in cooler industry, with thousands of walk in coolers sold to date. As a custom manufacturer of high quality walk-in and reach-in coolers and freezers, we have become the preferred choice of walk in cooler contractors and resellers, food service establishments, convenience, gas and grocery stores, industrial and cold storage warehouses, and floral shops across the nation.

Our division Motor City Growlers offers custom self contained craft beer dispensing systems called The Craft Station.  The Craft Station comes complete with pre-piped all Stainless Steel draft equipment, self contained refrigeration system and only needs a 110V outlet.  The unit can store 10-18 sixth kegs, or a combination of sixth, half or quarter barrels.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that SRC Refrigeration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for SRC Refrigeration include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on SRC Refrigeration
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 05, 1991 Business started: 01/01/1980 in MI Business incorporated 01/01/1983 in MI
Type of Entity

Corporation

Contact Information
Principal: Mr. Steve Lemieux, President
Business Category

Refrigeration Equipment - Commercial - Sales & Service

Products & Services

SRC Refrigeration sells the following brand(s): CDS , KE2 Therm, KeepRite, Micromatic, Motor City Growlers, SRC Refrigeration, SRC Refrigeration; Designer Series, Surround Air, Copeland, Heatcraft, Anthony, Turbo Air, Russell, Gemtron

SRC Refrigeration offers the following product(s): Beer Cave, Beer Caves, Beverage Coolers, Combination Cooler and Freezer, Commercial Coolers, Commercial Freezers, Coolers, Freezers, Combo's, Warehouses, Display coolers and freezers, Custom Walk in Coolers, Custom Walk in Freezes, Display Cooler, Display Cooler, Display Freezer, Display Freezer, Floral Cooler, Floral Coolers, Funeral Home Cooler, Funeral Home Coolers, Mortuary Cooler, Mortuary Coolers, Reach in Cooler, Reach in coolers and freezers, Reach in Freezer, Self Contained Craft Beer Dispensing systems, Standard and custom walk in cooler complete equipment packages in all shapes and sizes, Standard and Custom Walk-ina and Reach-ins, The Craft Station, Walk in Cooler, Walk in Coolers, Walk in Freezer, Walk in Freezers, Warehouse and industrial storage coolers and freezers, Warehouse Cooler, Warehouse Coolers, Warehouse Freezer, Warehouse Freezers

Method(s) of Payment
Check, ACH, Credit Card, Wire transfer
Refund and Exchange Policy
As per SRC Terms and Conditions    
Alternate Business Names
Motor City Growlers SRC, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.