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Find a Location

Hoover Electric, Plumbing, Heating, Cooling has 1 locations, listed below.

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    Business ProfileforHoover Electric, Plumbing, Heating, Cooling

    Sewer Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.25/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/10/2005

    Years in Business: 44

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

     
    Hoover provides plumbing, sewer and drain, electrical, and HVAC services for residential customers. 
     

    Products & Services

    Water Heater, Breaker Panels, Furnace, A/C, Plumbing, Sewer & Drain

    Business Details

    Location of This Business
    1871 Woodslee Drive, Troy, MI 48083
    BBB File Opened:
    11/8/1996
    Years in Business:
    44
    Business Started:
    1/1/1980
    Business Incorporated:
    1/18/1980
    Accredited Since:
    6/10/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Marcus Piwonski, General Manager
    Contact Information

    Principal

    • Mr. Gary Hoover, Owner

    Customer Contact

    • Mr. Gary Hoover, Owner
    • Marcus Piwonski, General Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Was told to get a new gas water heater. Paid ****. Heater does not work properly. Water gets cold after less than 10 minutes. There were lights flashing on it indicating there was an issue. They sent the same man out to fix it and he was all over the place. Blamed it on everything and had a reason for why it didnt work. All the reasons were asinine and ridiculous. First he said its because my shower head is high pressure. Then he said its because Im using too much hot water. All weird crazy lies. When I told him that the water gets cold no matter what faucet and asked why the lights are blinking on the tank he said it was all normal and maybe I have pipe issues. I had no issues until he installed the new heater. He then said I really should have bought a tankless hot water heater but the home owner wouldnt like it. I am the home owner. He just assumed differently without asking or discussing. When I told him that his answers are sufficient he stormed out of my home and left and told me Im rude. I am not without hot water. This company is disgusting.

    Customer Reviews

    32 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Susan L

    5 stars

    04/10/2024

    *************************** was our tech. He was polite, courteous and knowledgeable. He patiently answered all my questions. The manager worked with us to bring our system up to code as affordably as possible. Highly recommend!

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

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