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          Find a Location

          LAFCU has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • LAFCU

              P.O. Box 26188 Lansing, MI 48909

            • LAFCU

              12850 N. US 27 DeWitt, MI 48820

            • LAFCU

              1553 Lansing Charlotte, MI 48813

            • LAFCU

              1121 Keystone Lansing, MI 48911

            • LAFCU

              1801 Central Park Place Okemos, MI 48864

            Business ProfileLAFCU

            Credit Union
            Multi Location Business

            Contact Information

            P.O. Box 26188

            Lansing, MI 48909

            Visit Website
            (517) 622-6600

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 88

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            LAFCU has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • LAFCU

                P.O. Box 26188 Lansing, MI 48909

              • LAFCU

                12850 N. US 27 DeWitt, MI 48820

              • LAFCU

                1553 Lansing Charlotte, MI 48813

              • LAFCU

                1121 Keystone Lansing, MI 48911

              • LAFCU

                1801 Central Park Place Okemos, MI 48864

              Location of This Business
              P.O. Box 26188, Lansing, MI 48909
              BBB File Opened:
              12/21/1994
              Years in Business:
              88
              Business Started:
              2/1/1936
              Alternate Business Name
              • Lansing Automakers' Federal Credit Union
              Additional Contact Information

              Fax Numbers

              • (517) 886-3334
                Primary Fax
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/15/2023

              Complaint Type:
              Order Issues
              Status:
              Answered
              I had a loan for a vehicle with this bank. I was involved in a hit and run, and my vehicle was totaled. I send the bank proof that this vehicle was totaled and at that time I was informed that the bank had been charging extra for insurance. They told me to send proof to get a refund for all the months they overcharged me. I did send them all they wanted, now they want my insurance company to send proof that this bank is the lien holder. State Farm tell me they do not ask who the lien holder is. My question is what can I do, where do I get help?
              Read 7 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gail L

              03/27/2024

              This is one of the worst companies I have ever dealt with. They continuously look for fraudulent ways to add bogus charges to my account. (Auto loan.) I have to constantly fight with them to get the charges reversed. And their customer service is the worst! Their reps are rude and non-responsive, compounding the issues. The latest one would ask me questions and when I started answering her, she would talk over me and not listen to my response. When I called her out on her horrid behavior, she hung up on me!!! I have texted and called 3-4 times today and am put on hold for monstrous wait times. I look forward to NEVER having to do business with them again!!! BEWARE!!! And go elsewhere for your loans!!!

              Local BBB

              BBB of Detroit & Eastern Michigan

              More Info on Local BBB

              BBB Reports On

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