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Find a Location

GreenPath Financial Wellness has 71 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGreenPath Financial Wellness

    Credit and Debt Counseling
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.64/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    26 complaints closed in last 3 years

    19 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/1/1968

    Years in Business: 63

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a national nonprofit, focused on financial wellness. We are building a new financial culture and system to work for everyone. Our people-centered approach, ambitious goals, and creative strategies set us apart. We’re far more than a credit counseling agency.

    Business Details

    This is a multi-location business.

    Find a Location

    GreenPath Financial Wellness has 71 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      36500 Corporate Dr, Farmington Hills, MI 48331-3553
      BBB File Opened:
      6/12/1968
      Years in Business:
      63
      Business Started:
      1/1/1961
      Business Started Locally:
      1/1/1961
      Business Incorporated:
      1/1/1961
      Accredited Since:
      8/1/1968
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Ms. Kristen Holt, President/CEO
      Contact Information

      Principal

      • Ms. Kristen Holt, President/CEO
      Additional Contact Information

      Email Addresses

      Customer Complaints

      26 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/03/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I would have not closed the case had I not realize this was not resolved. I have a numerous calls and no supervisor has ever contacted me as promised. I was initially told that I would not be charged and a stop payment would be put on this check for $260 as I do not owe Credit Fresh any money, I made multiple calls and no supervisor has called me as promised I need my $260 back as I paid extra payments to Credit Fresh and my account is paid in full now today I've been informed it will be a month or two before I get my money back it's being sent back from overseas they know the money has been sent back Credit Fresh return my money so I could eat and pay my bills. I've made multiple calls every time I'm told something different that check should never been sent. I trust people when they tell me they're gonna do what they say when I'm told as supervisor will call me. I expect one will call me, but that hasn't been done. I've made about 10 calls and nobody has called me back. I need my money back , they know the money is in the mail and I have not cash the check. They should return my money. It's supposed to be a nonprofit. I'm near the point that I should call all the creditors and see if they work with me directly. I hate to have to do that. This is creating a lot of stress to the point it's making me physically ill $260 might not be a lot to them. It's everything to me. I will not have enough money to eat this month without that money my service dog is in surgery as we speak, but they don't seem to care every time I call it something different. I wasn't informed until now that my check is coming from overseas and it could be a month or two before I get my money back , I would've been better If Credit Fresh had cash money and returned it now I'm in limbo. Please return my $260. You know that the check is not cashed you will give me getting my money they told you they sent it back to you. Why aren't you returning it?
      Read More

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kai S

      1 star

      03/19/2024

      This company is a scam and NOT RECOMMENDED AT ALL!!!!! They will take your money monthly and overdraw your account and not pay a single creditor. They are so helpful and caring in the beginning when you are to pay your deposit but anytime you call and need help they are unavailable to help you, there are no managers or escalation team in this company, when I reported to them that Im getting negative credit reports stating that payments arent being made, They told me that I dont know what Im talking about and to just go with it. My credit has dropped over 100 points since working with them instead of going up And I honestly feel like this is pending litigation at this time due to credit and consumer fraud. Shut this company down immediately!!!!!!!! Ive put over $1000 in this company and am the ultimate loser in the situation!!!!!!!!!!

      GreenPath Financial Wellness Response

      04/23/2024

      Thank you for the opportunity to respond to ******************** concerns. We are glad ****************** had a helpful and ***************** at first with our counselors while setting up their *************** Program. The first few months of the *************** Program can require significant coordination and communication while GreenPath solidifies the proposals with creditors. Unfortunately, ****************** provided incorrect banking information on the initial paperwork. We were unable to get funds from ****************** until February. This delay caused some proposals to need to be amended. Now ******************** *************** Program seems to be on the right track. As of April 22nd, GreenPath has distributed over $1000 to ******************** creditors and they are that much closer to being debt-free! We encourage ****************** to call us back so we can review this information and we look forward to continuing to work together. Thank you.

      Local BBB

      BBB of Detroit & Eastern Michigan

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