Business ProfileforAl Serra Auto Plaza

Hello my name is *************************** from ******** ******** I'm contacting with you in regards to the ******** **** Warranty Act as I feel that I should be covered under what happened was is that I had two door speakers and some new speaker wire installed in my ***************************************************************************************************************************************************** order to drive it this all started back in August of 2023 it's not been resolved as of yet. the last word that I heard from the dealership in *********** ******** was that they weren't going to repair the vehicle unless I gave them $6,100 and this is an obvious ******** Warranty Act case I feel but when I brought that up to their attention they said that they would not listen to that particular Act so I'm here waiting on an engineer to come up to *********** to look at the car and see if the engineer can prove or disprove that it was the speakers and or speaker wire that fried the car which is not the case needless to say the entire job with parts included and with a non-engineering person doing the work would cost no more than $1,500 but they're gouging me for $6,100. This repair should be a warranty issue and nothing else.. So now they are holding my car hostage in an undrivable condition so I can't take it anywhere else. ******!