BBB Business Review

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BBB Accredited Business since

Art Adams Appliance Repair

Phone: (248) 478-7414 Fax: (248) 474-8105 View Additional Phone Numbers 24633 Halsted Road, Farmington Hills, MI 48335 http://artadamsappliance.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Art Adams Appliance Repair meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Art Adams Appliance Repair include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Additional Complaint Information

Any complaints processed by the BBB within its three year reporting period have been resolved. The number and type of complaints are not unusual for a company in this industry.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Art Adams Appliance Repair
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 06, 1990 Business started: 01/01/1972
Contact Information
Principal: Mr. John Shafer, President
Business Category

Appliances - Major - Service & Repair Appliances - Small - Service & Repair Washing Machines & Dryers - Service & Repair Refrigerators & Freezers - Service & Repair Ranges & Ovens - Service & Repair Range Hoods & Canopies Microwave Ovens - Service & Repair Ice Machine Repair Garbage Disposal Equipment - Supplies & Parts Dryer Vent Cleaning Dishwashing Machines - Service & Repair Compactors - Waste - Service & Repair

Alternate Business Names
Sands Appliance Repair Sands Appliance Service
Industry Tips
Contracts
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.