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Find a Location

Sportbike Track Gear, LLC has 1 locations, listed below.

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    Business ProfileforSportbike Track Gear, LLC

    Motorcycle Supplies

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    56844 Mound Rd, Shelby Twp, MI 48316-4943
    BBB File Opened:
    4/5/2007
    Years in Business:
    18
    Business Started:
    1/1/2006
    Business Incorporated:
    2/7/2006
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Brian Vandenbrouck, Owner
    Contact Information

    Principal

    • Brian Vandenbrouck, Owner

    Customer Contact

    • Brian Vandenbrouck, Owner
    Additional Contact Information

    Fax Numbers

    • (586) 786-0930
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2024

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    Order #****** 1 product totaling $309.73 ORDER PLACED 21st Feb 2024 1 Lightech Chain **************** MT-09/SP ***** Select Color:Black AVAILABILITY:IN STOCK: Ships Within 24 Hours Please note supply-chain related delays are possible.SKU:1777-TEYA010NER The above order was placed with STG and I received the order. This is my 3rd set of this brand and type of chain adjusters and the other two work great and installed as they should. This set however does not fit this bike correctly. I went back and forth with them (STG) and sent them photos of my concerns showing them how it did not fit and how the adjusters do not seat into the swingarm of the motorcycle the way it should therefore causing concern for safety. Basically I ask for a return label and refund and then it started.... well we will have to ask the supplier if we can because you used it! Dang right I used it because your website said it fit my bike. Any at the end of the day they said they were not giving me a refund because the supplier said that it fits my bike. I then ask one of the biggest motorcycle parts suppliers in the US why they did not sell these chain adjusters for the 2021+ MT09 SP and they told me Lightech does not make them for that bike! STG can say what they want I am not installing that c*** on my bike because it does not fit properly. And I told them I will eat the $310 but I will let it be known these do not fit properly for these bikes and will file a complaint. Hope its worth losing customers and all the future monies that *** have been spent there.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ricardo F

    1 star

    03/08/2024

    They dont care. I purchased an item and I received a different color. Even though on the website picture shows a specific color (Red wheels) I received bright orange color. Immediately contact them and they said I am more than welcome to return the item but I will have to pay for shipping. Even though I didnt even open it. Just saw the color through the paper wrap. I just received a You are welcome to do that if you wish. answer when o told you I will open a dispute. I purchased this overpriced item just for the color, So if you have a White bike with red wheels and want to match your bike, this is not the stand for you.

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