Business ProfileforRoyal Movers Enterprises, LLC

I had already moved the majority of my things and kept a select few for staging for an open house. I **ntacted this **mpany to move the remaining items (all small/light) the next day. I was quoted 1 price on the phone and I thought it was high. They called me back later and said they would lower the price because they had another job in the vicinity of where I was moving the same day. I paid the $100 deposit and set the appt. for early Sun morning. I signed renters at the open house whose ins ** was paying because their house was being repaired. They were going to check with the ins ** to see if the furniture **uld stay. I **ntacted the movers to let them know I might be cancelling and was told (rudely) I needed to decide so that his movers **uld sleep in. I didn't hear from the renters and so cancelled the move. Almost immediately the renters texted me that they didn't need the furniture and I called the **mpany back. They said the other job they had had cancelled so did I want to move it to Mon and I agreed. Mon movers kept calling to say they were running late and didn't arrive until ****pm. They then told me a **mpletely different price than I was told on the phone. Renters were moving in on Thur, didn't have a choice. Movers were slow, and when we got to the new house gave me a final price before moving anything off the truck. I never saw a receipt, was told it would be emailed to me. I didn't know how much I paid till it showed up on my CC statement. Even at the rates they stated, I was overcharged by $156 and disputed the transaction. Owner called/texted me numerous times calling me a scammer and telling me I was ripping them off.