BBB Business Review

Text Sizesmall medium large

BBB Business Reviews may not be reproduced for sales or promotional purposes.


As Colorado’s premier restoration company, WET provides our clients with immediate, professional service. We use our expertise, certified technicians and state-of-the-art equipment to mitigate residential and commercial property damage due to water, fire, or mold.  We understand that damage to your residence caused by water, fire, mold, sewage back up, or natural disasters can be a devastating experience.  WET technicians walk you through the restoration and reconstruction process to return your residence to pre-loss conditions.  Working with a WET project manager and understanding the process will help guide you through the restoration of your home. 
WET specializes in restoration of multi-family and occupied residences.  The staff at Water Extraction Team, LLC understands completing mitigation and restoration in an occupied residence presents challenges unlike traditional construction projects.  Completing your project with minimal intrusion in your everyday life is of high priority at WET.  Our motto is Problem Solved and we employ that motto on every project we complete.    
WET has technicians on call 24 hours a day - 7 days a week - 365 days a year.  When you call the emergency phone line you are connected to the technician that will be responding to your residence.  
No answering services, just help when you need it. 

BBB Accreditation

A BBB Accredited Business since

BBB has determined that WET, Water Extraction Team, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on WET, Water Extraction Team, LLC
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: October 25, 2005 Business started: 10/14/2004 in CO Business started locally: 10/14/2004 Business incorporated 10/14/2004 in CO
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

To view the registration of a business with the Colorado Secretary of State click below:

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jennifer Kronebusch-Lian, Chief Operating Officer Mr. David Lian, President
Contact Information
Principal: Ms. Jennifer Kronebusch-Lian, Chief Operating Officer
Business Category

Water Damage Restoration Mold & Mildew Inspection/Removal/Remediation

Method(s) of Payment
Check, Cash, Visa, Master Card & American Express
Alternate Business Names
Property Solutions Team Water Extraction Team, LLC

Customer Review Rating plus BBB Rating Summary

WET, Water Extraction Team, LLC has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.