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Find a Location

Red Dot Storage has 105 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforRed Dot Storage

    Storage Units
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Pattern of Complaint:

    On March 29, 2021, Better Business Bureau was alerted to a self-storage business operating as Red Dot Storage, http://reddotstorage.com/,  located at 248 Centennial Parkway Louisville, Colorado 80027, telephone 855-733-3681. Consumers allege they have been denied access to the property for days due to a malfunctioning gate which prevented entry. Consumers report broken doors and locks take days and weeks to be repaired, leaving them without access to their belongings. Further, consumers report numerous billing errors which is difficult for them to resolve as management is unresponsive to their requests for assistance.

    On March 29, 2021 and April 12, 2021, BBB reached out to Red Dot Storage regarding the consumer complaints, however, as of April 23, 2021, the business has not responded.

    Complaints can be filed with Better Business Bureau at www.bbb.org, as well as the Colorado Attorney General’s Office Consumer Protection Unit at https://coag.gov/office-sections/consumer-protection/.

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 47 Customer Reviews

    Customer Complaints

    84 complaints closed in last 3 years

    28 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Red Dot Storage has 105 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      248 Centennial Pkwy, Louisville, CO 80027-1330
      BBB File Opened:
      11/19/2014
      Years in Business:
      11
      Business Started:
      12/4/2012
      Business Incorporated:
      12/4/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Sparkplug Capitol LLC
      • Sparkplug Holdings, LLC
      • Red Dot 1
      • Red Dot 2
      • Red Dot 3
      • Red Dot 4
      • Red Dot 5
      • Red Dot 6
      • Red Dot 7
      • Red Dot 8
      • Red Dot 9
      • Red Dot 10
      • Red Dot 11
      • Red Dot 12
      • Red Dot 13
      • Red Dot 14
      • Red Dot 15
      • Red Dot 16
      • Red Dot 18
      • Red Dot 17
      • Red Dot 19
      • Red Dot 20
      • Red Dot 21
      • Red Dot 22
      • Red Dot 23
      • Red Dot 24
      • Red Dot 25
      • Red Dot 37
      • Red Dot 26
      • Red Dot 27
      • Red Dot 28
      • Red Dot 29
      • Red Dot 30
      • Red Dot 31
      • Red Dot 31
      • Red Dot 32
      • Red Dot 33
      • Red Dot 34
      • Red Dot 35
      • Red Dot 36
      • Red Dot 38
      • Red Dot 39
      • Red Dot 40
      Business Management
      • Mr. Seth Bent, Owner
      • Ms. Maggi Steury, Operations Manager
      Contact Information

      Principal

      • Mr. Seth Bent, Owner

      Industry Tip

      BBB Tip: Renting a storage unit

      Customer Complaints

      84 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/24/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      URGENT CASE: DUE TO SITUATION POSTED, THEY ARE REQUIRING US TO MOVE OUT OF UNIT TMRO MORNING AT 1015. We began renting from Red Dot Storage on October 19, 2023. We had many issues including gates being constantly broken, gates being left open for weeks at a time, I had made complaints about this. Afterward we did become late on payments for a couple months while I was in the hospital. I thought payment was made but hadn't transferred funds from savings to checking so they were returned. Now they are terminating the lease and saying the reason is due to "fraudulent banking information" which isn't true at all. My bank is able to verify all info. They will not even let me soeak with a supervisor. We simply want to pay the balance and continue renting but feel that due to the complaints as well as my online review I made for Red Dot which wasn't very flattering of them. We just wanted to make payment and stay in the unit but they refuse. *,*after just getting off tbe phone with Red Dot, all of which conversations have been recorded, I am told the fraudulent banking information relates to using 2 different accounts so they are making assumptions they are not valid bank accts when they indeed are actual bank accounts of ours and our banks would be willing to send notarized statements stating as much. They have also threatened to haul our belongings away on numerous occasions. This isn't I'm accordance with ******** state law and they have not followed the procedures required by state law to remove our belongings. They have inaccurately informed me they can because of what I signed in the lease and they do not understand that state law supercedes their lease documents.

      Customer Reviews

      47 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Steve W

      1 star

      04/02/2024

      I would not recommend using Red Dot storage for your personal storage needs. The security gate for our location on ********************** in ************ ******** has been open for 2 months does not close there's been people in and out of there and storage units busted open and locks busted constantly they have not done anything about it nor and they said they would although they've been made well aware of the situation several times via the phone and person that works there they have not done anything to fix it your stuff is not safe there I would not go there at all

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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