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Find a Location

Outskirts Press, Inc. has 1 locations, listed below.

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    Business ProfileforOutskirts Press, Inc.

    Publishers Book
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.47/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/28/2004

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Outskirts Press, Inc. offers book publishing and book marketing services.

    Products & Services

    Publishers Book

    Business Details

    Location of This Business
    10940 S Parker Rd Ste 515, Parker, CO 80134-7440
    BBB File Opened:
    3/18/2004
    Years in Business:
    22
    Business Started:
    10/3/2001
    Business Started Locally:
    12/22/1999
    Business Incorporated:
    10/3/2001
    Accredited Since:
    5/28/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Outskirts Press
    • outskirtspress.com
    Business Management
    • Mr. Brent Sampson, CEO
    • Ms. Lynn Sampson, CFO
    • Ms. Jeanine Sampson, CEO
    • Ms. Wendy Stetina
    Contact Information

    Principal

    • Mr. Brent Sampson, CEO
    • Ms. Jeanine Sampson, CEO

    Customer Contact

    • Ms. Jeanine Sampson, CEO
    Additional Contact Information

    Fax Numbers

    • (888) 208-8601
      Primary Fax

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/07/2023

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I am filing a claim with the Better Business Bureau against Outskirts Press for breach of contract. Outskirts Press predatory and deceptive business practices have negatively affected my business. I entered into a contract with Outskirts Press to publish a book, and paid the contractual amount, however Outskirts Press failed to fulfil its contractual obligations. I made a good faith effort to contact Outskirts Press through phone and email, however Outskirts Press blatantly ignored my numerous attempts to resolve the matter without outside intervention. Outskirts Press continuously ignored my communications, after accepting my money, but refused to provide a sample of the book, preventing me from meeting deadlines. When it was apparent Outskirts, Press would not fulfill its obligations, I spent additional money to work with a new vendor to help me meet my publishing deadlines. Outskirts Press took advantage of me and refused to fulfill any portion of the contract. As such, I am requesting a full refund of the amount I paid of $2500 amount.
    Read More

    Customer Reviews

    32 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John K

    2 stars

    04/08/2024

    My author representative was responsive and kept me informed about the progress of my book. However, once my book was published I ordered 40 copies and was anticipating my one free author's copy. The delay in receiving these books has been excruciating. For example, I ordered copies through amazon.com for my children in ***** ********* ******** *** ********* and they have all received their copies, yet I am still waiting for Outskirts Press to deliver my copies. I do not understand the delay. Very disappointing.

    Outskirts Press, Inc. Response

    04/10/2024

    We are delighted to hear that ************** was pleased with his Author Representative. Thank you, **************, for your loyalty. We look forward to working with you on your 5th publication.

    Our Book Oder screens clearly state that the printing timeline for paperbacks is 7 9 business days with the delivery timeline in addition to the printing timeline.  ************** ordered his 1 free copy and his 40 additional copies on Friday 3/29/2024. His 40 copies were delivered on Tuesday 4/9/2024 and his 1 free copy will be delivering on Wednesday 4/10/2024.The printing and delivery timeline together was actually less than the stated 7 9 business days for printing.  A review of Amazons site indicated that a book purchased on 4/9/24 would be delivered between 4/17 and 4/19 which is the same timeline as it took ************** to receive the books he ordered from Outskirts Press directly.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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