Business ProfileforStars & Stripes Homes, Inc.

****** is extremely unprofessional. When he gets upset about something he can get personal. He ridiculed my parenting and my children to try and drive a point that only benefited him. This kind of unprofessional behavior has happened on many occasions. A property managers duties should not include the personal decisions of a parent and children and to ridicule a client about such is unethical in every way. He failed to perform a walkthrough after contracting with my private landlord and is now trying to threaten to evict me from information he is finding out 1.5 years later. He is also trying to force me to get rid of my certified service animal or one of my other already approved animals (at the time the lease was signed) and if I don't comply, I will be evicted.Do NOT rent with this company! There is no professional conversations. Just personal attacks and threats that only benefit him!!!!

I have Managed this Home since Oct 2022. I received the Home thru a request from the Owner, who had started to have challenges with this Tenant and did not know how to move forward legally. Since Managing this Home for 18 months our Company has responded to 22 Work Orders and completed 22 of them. The Company has the Invoices to prove this statement. The Tenant has incurred 8 NSFs, totaling $315.00, that have been paid by the Company, not the Tenant. This Tenant in 18 months has paid the Rent on time and fully only twice. This Tenant has 4 animals in the Home, where Aurora City Zoning only allow 3. There is no documentation that the company has received, that these animals are *** approved. There are 10 Persons living in a 4 Bedroom Home. This Tenant does not Leash or Kennel her animals when our Vendors go into the Home, putting our personnel at risk. The Walk Thru that the Tenant describes, was not completed due to the challenging situation that lead me to take over Management. These ranged from the Tenant not being home due to work, child sickness and COVID fears and numerous other stipulations that the company has Email responses from the Tenant to prove this to be true. The Tenant uses the term "unprofessional" twice and uses "personal" three times. The company I work for, I am proud to work for. We strive to welcome all and place the right people with the right homes. This is however a Business, first and foremost. Personal and Unprofessional is not how I see my behavior in this very challenging situation. The Tenant has sort to emotionally and ethically bring into question my character. I have the proof and data to back up my assertions.