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Find a Location

Deck Doctor Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Deck Doctor Inc

      990 Mc Intyre St Golden, CO 80401-3920

      BBB Accredited Business
    • Deck Doctor Inc

      PO Box 18084 Golden, CO 80402-6034

      BBB Accredited Business

    Business ProfileforDeck Doctor Inc

    Patios and Decks
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/23/2015

    Years in Business: 29

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Deck Doctor Inc offers deck refinishing, repair, and replacement services.

    Products & Services

    Patios and Decks

    Business Details

    This is a multi-location business.

    Find a Location

    Deck Doctor Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Deck Doctor Inc

        990 Mc Intyre St Golden, CO 80401-3920

        BBB Accredited Business
      • Deck Doctor Inc

        PO Box 18084 Golden, CO 80402-6034

        BBB Accredited Business
      Location of This Business
      990 Mc Intyre St, Golden, CO 80401-3920
      BBB File Opened:
      8/17/1994
      Years in Business:
      29
      Business Started:
      4/18/1995
      Business Incorporated:
      3/3/2008
      Accredited Since:
      9/23/2015
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Doctor Home Services
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Brandon B Ratcliffe, Managing Director
      • Mr. Garrett Ratcliffe
      Contact Information

      Principal

      • Mr. Brandon B Ratcliffe, Managing Director

      Customer Contact

      • Mr. Brandon B Ratcliffe, Managing Director

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/11/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I approved an estimate on 03/15/22 from Deck Doctors in the amount of $4,290.00 for work preformed on my front wood porch and on my back concrete patio. On April 4th they came to start the job. Day one they complete everything but the staining on the front deck. They also completed power washing the back patio concrete but not the stain and sealing. I was told they would not be back the next day due to high winds, which was fine because we need to be home when they completed the back porch due to the dogs. The front deck was finished on Wednesday or Thursday. After completion of the front deck I sent ****** a voicemail regarding the hardware/joints being visible and scheduling completion of the back porch. Saturday morning, ******************************* came over and immediately started justifying that the joints were visible for engineering reasons, which made zero since to me. I asked him to get a thin piece of wood and cover it, he agreed.When I brought up the back porch, he said he was going to give me a $75.00 credit on the job. I told him I was going to get it done, it just needed to be schedule. The conversation went south fast and I ended up walking in my house. That same day he sent me a email apologizing for cutting me off and offered another minimal credit. I did not respond to him.The following Tuesday, I mailed them a check for the completed work on the front and half on the back. When the check was in the mail, he emailed me on April 13th stating if he did not hear from me by the 15th, a lien would be put on my house.Since then, I noticed the railings on the steps were not put back on correctly. See pictures and attachments. I also have voice mails, texts and emails to further explain the issues.
      Read More

      Customer Reviews

      0 Customer Reviews

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      BBB Great West + Pacific

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