Business ProfileforCarefree Of Colorado

Carefree of Colorado took our order for a custom made awning. The ordertaking process was painstaking, and for some reason took almost 30 minutes on the telephone? When we received the product, the awning was 140 inches long not 110 inches as per our order and the confirmation form they sent via email. After receiving the wrong awning product, and noticing that the brackets that we purchased were damaged from very poor packaging.. we have attempted to call carefree of Colorado multiple times spending hours on hold and never getting to talk to anyone. Calls are clearly screened. We then sent an email to multiple parties at Carefree and no one has responded. This is a profit first and foremost type of company, who does not care about their clients or the money that they are defrauding their clients for by sending out Custom products that are not built to spec & then refuse to even take your call or answer emails concerning their blunder. i.e.; in our case, that would be the length of the awning. So after weeks of waiting, we have, 1. received the wrong product. 2. we can not get a hold of anybody at carefree of Colorado, and they do not return calls or emails. 3. Civil matter or not this is abusive behavior and fraud. 4. All backed by ******************** ************** of attorneys and corporate bureaucracy designed to separate consumers from their funds without care or concern about actually delivering the product they promised & leaving the consumer no way to get their money back or the product the consumer was supposed to receive.