BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Blue Ribbon Home Warranty, Inc.

Find a Location

Phone: (303) 986-3900 Fax: (303) 986-3152 View Additional Phone Numbers 95 S Wadsworth Blvd, Lakewood, CO 80226 http://www.BlueRibbonHomeWarranty.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blue Ribbon Home Warranty, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Blue Ribbon Home Warranty, Inc. include:

  • Length of time business has been operating
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 10

Additional Complaint Information

The Denver/Boulder BBB is the Headquarter BBB for processing all BBB complaints. Blue Ribbon Home Warranty, Inc. encourages consumers to contact Blue Ribbon Home Warranty, Inc's General Manager, who can be reached at 303-986-3900 EXT 110 prior to filing a complaint through our office. Blue Ribbon Home Warranty, Inc. has committed to address these calls by providing consumers with an adequate response within two business days.

Customer Reviews Summary Read customer reviews

9 Customer Reviews on Blue Ribbon Home Warranty, Inc.
Customer Experience Total Customer Reviews
Positive Experience 7
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 9

Additional Information

BBB file opened: August 14, 1985 Business started: 06/15/1985 Business started locally: 06/15/1985
Licensing, Bonding or Registration
Many local municipalities, townships and counties have registration, bonding and/or licensing requirements. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Permit and license requirements for regulated industries in the State of Colorado can be viewed at the following website:

http://www.colorado.gov/pacific/dora/licenses-and-permits-0

To view the registration of a business with the Colorado Secretary of State click below:

http://www.sos.state.co.us/biz/BusinessEntityCriteriaExt.do

Type of Entity

Corporation

Business Management
Mrs. Terri Lane, President Mr. DonLee Lane, CEO Mr. John Murray, Dir. of Operations Mr. John Oldani, General Manager Mr. Jeff Prangle, Office Manager
Contact Information
Principal: Mrs. Terri Lane, President
Customer Contact: Mr. John Murray, Dir. of Operations
Business Category

Home Warranty Plans

Refund and Exchange Policy
Homeowners, Sellers, Buyers, or Investors may cancel this policy upon 10 days written notice to Company, and shall be entitled to a pro rata refund of the paid contract fee for the un-expired term, less a $25 administrative fee, and any service costs incurred by Company.
Service Area
Colorado
Industry Tips
Home Resale Warranties Warranties

Customer Review Rating plus BBB Rating Summary

Blue Ribbon Home Warranty, Inc. has received 4.48 out of 5 stars based on 9 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.