Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Comfy Cave, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforComfy Cave, LLC

    Heating Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Comfy Cave, LLC offers heating and air conditioning services.

    Products & Services

    Repair and replacement of heating systems including boilers, forced air, electric baseboard, heat pumps. Repair and replacement of water heaters, air conditioning systems. Installation and service of air quality devices, including electronic air cleaners, humidifiers, etc.

    Business Details

    Location of This Business
    7625 W 5th Ave Ste 202N, Lakewood, CO 80226-1459
    BBB File Opened:
    8/13/2007
    Years in Business:
    16
    Business Started:
    5/10/2007
    Business Incorporated:
    5/10/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Comfy Cave Heating & Air
    • Comfy Cave Heating and Air
    Business Management
    • Mr. Von E Etzwiler, Owner
    Contact Information

    Principal

    • Mr. Von E Etzwiler, Owner

    Customer Contact

    • Mr. Von E Etzwiler, Owner
    Additional Contact Information

    Fax Numbers

    • (303) 645-4889
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/16/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I INTERVIEWED AT LENGTH MANY HEATINGF AND AIR COMPANIES, AND THIS OWNER CONVINENCED ME THAT HIS COMPANY WAS THE RIGHT FIRM TO HANDLE MY PROPERTY IN LAKEWOOD. I SPENT 3000 PLUS DOLLARS ON THIS COMPANY AND TRAINED, WALKED AND DISCSSED WHERE THE HEATING UNITS, AIR UNITS, ELECTRICAL BOXES, AND THE ***** PLAN OF THE BUILDING. THATS A LOT OF MONEY TO FRONT AND I WAS PROMISED THAT I WOULD BE SERVED WITH THIS BACKROUND AND KNOWLEDGE AFTER I PAID HIM, THE OWNER.WELL, WHEN WE CALL FOR SERVICE, HE WAS OUT ON VACATION AND WAS NOT TAKING ANY CALLS, CAN YOU BELIEVE THIS COMPANY?? I HAD CALLED 4 TIMES AND THE ***** SAID HE WAS NOT TAKING CALLS AND HAD NO ONE ELSE TO HANDLE THE CALL. THE ***** THEN REFUSED TO TALK TO ME AS I WAS UPSET THAT HE STOLE MONEY AND LEFT US WITH NO OPTION BUT TO FIND SOMEONE TO HANDLE AGAIN TO RETRAIN A VENDER, HE HAD 4 MESSEGE WHEN HE BACK FROM HIS ****, AND STILL FAILED TO CALL ME IN REGARD TO MY PAYMENT FOR REPAIRS AND TRAINING OF MY BUILDING. FOR 2 MONTHS I HAVE ASKED FOR COPIES OF MY PAID INVOICES AND THE ***** SIMPLE DOES NOT RESPOND YET THEY CLAIMED THEY WILL, MY TAXES CANNOT BE DONE AS THIS COMPANY REFUSED TO PROVIDE THE BACKUP I REQESTED. JUST A FAILED COMPANY.KNOW IM ON THIER MARKETING SYSTEM AND SINCE AFTER OUR COMPLAINT, THEY SEND ME AUTO ADVERTISING AFTER THEY WONT RETURN CALLS. 2/13,2/14,3/4,3,11, ARE AUTO EMAILS ASKING FOR A GOOD RATING, ASKING TO SET A SERVICE APPOINTMENT AND OTHER MARKETING C*** IM REQUESTING THAT THIS COMPANY RETURN THE MONEY OF TIME I SPENT WITH THE **** ON TRAINNING HIM OUR BUILDING, STOP YOUR AUTO ADVERTISING, AND PROVIDED THE INVOICES WE PAID THAT YOU SENT BY EMAIL AND CAN'T RUN A COMPANY NORMALLY.YOUR LIES TO ME, WERE DISTRUCTIVE, AND WHEN WE NEEED YOU FOR SERVICE NO *****, NO EMPLOYEE, NO CONTRACTOR COVER YOUR APSENCE TO YOUR AGREEMENT WITH ME. IM SURE YOUR COMFY AS YOUR NAME STATES, BUT YOU LEAVE CUSTOMERS WITH NO SERVICE, NO RETURN CALLS, AND THEFT OF AGREED MONEY PAID. DONT EVER USE COMFY
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.