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          Find a Location

          American Furniture Warehouse Lifestyle Furniture has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAmerican Furniture Warehouse Lifestyle Furniture

            Furniture Stores
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            8820 American Way

            Englewood, CO 80112-7056

            Visit Website
            (303) 289-3300

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            Customer Reviews

            1.2/5

            Average of 89 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            235 complaints closed in last 3 years

            55 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/23/2004

            Years in Business: 56

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            American Furniture Warehouse (AFW) has traditional, contemporary, and modern designs, shop online or stop by in-store for furniture that fits your lifestyle.

            Business Details

            This is a multi-location business.

            Find a Location

            American Furniture Warehouse Lifestyle Furniture has 17 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              8820 American Way, Englewood, CO 80112-7056
              BBB File Opened:
              12/1/1975
              Years in Business:
              56
              Business Started:
              2/27/1968
              Business Started Locally:
              2/27/1968
              Business Incorporated:
              2/27/1968
              Accredited Since:
              7/23/2004
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • American Furniture Warehouse Co.
              • American Furniture Warehouse
              Business Management
              • Mr. Jake Jabs, President/CEO
              • Mr. Rob Naish, Director of Customer Service
              Contact Information

              Principal

              • Mr. Jake Jabs, President/CEO

              Customer Contact

              • Mr. Rob Naish, Director of Customer Service
              Additional Contact Information

              Fax Numbers

              • (303) 288-1969
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              235 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/25/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Order#: 84J271976 Order date: 10/22/2023 Delivered: 10/27/2023 Order total: $1,478.25 We bought a couch from this company. We had 3 issues come up that we reached out to the warranty department to have them resolve. We were out a couch for 2 weeks while it was being fixed and when they delivered it back to us 2 of the 3 issues were not resolved and another issue popped up. They are picking the couch up again and will be out a couch for another 2 weeks, so that is a whole month worth that we are going to be without with no guaranteethe issues will be resolvedsince they weren'tthe first time. We asked for store credit to purchase another couch from them and they refused. At this point we'd like a refund.
              Read More
              Read 234 More Complaints

              Customer Reviews

              89 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Crystal C

              04/11/2024

              Purchased 8/8/23 bought a table and 8 chairs. I was promised my end chairs in one month. American sales person charged all as it was only going to take a month or less to get the chairs in. I called once it had been a month and no chairs I was told to give it another month but chairs never arrived until 11/2023. At that time a charge of ****** for end chairs came in. When I called ***** front desk manager did not even hear us out said she was the only one we could talk to and that we were wrong and would not even pull up the account. She stated that American furniture does not charge before item are delivered. I told her we paid cash for half of the purchase that day and added the rest to the card. So we did pay prior to delivery. Im not sure if I should even call American furniture back on how they talk to you like the are not even educated
              Read 88 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

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