Business ProfileforStevinson Toyota West

I put down a $700 deposit on a ********************** the middle of august 2022 and have been making monthly payments of $370. In the beginning of December 2022 the cars battery kept dying and I bought a new one for $150 and when that didnt work I had to pay another $150 to get it towed to a garage to get a diagnosis and the part for the car is on back order for at least 8 months. I tried talking to a manager of the company I bought the car from and I was passed to about three different people telling me theyd have someone else call me back to help out and I kept having to call back because no one would actually reach out to me. After finally getting ahold of the manager, *******************, he told me no one ever told him about any of my issues until he heard my voicemail. When I talked to him he told me hed handle everything and that I have an extended warranty on the car and would be able to get the car traded in for something reliable and that I had a $15,400 limit to find a car I liked so I test drove two cars from two of their different lots and found a car and put in an application to have the car traded in for. He also told me we have a time limit to all of this because he is retiring this Friday which is in two more days. After not getting any of my calls answered after a full day he told me late in the afternoon that he will be going back on his offer and that now I will still have to be paying $370 monthly for a car that will sit at the garage for almost 8 months while also having to spend at least $20 a day on Ubers to and from work and anywhere else I will need to go. He gave me hope and had me going to and from lots to test drive cars just to tell me he wont be keeping his word. I havent even had this car for a full 5 months and I cant even drive it anymore. This was a last resort and I really hope theres something this would help me with.