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Find a Location

Freeway Ford, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Freeway Ford, Inc.

      4471 E Evans Ave Denver, CO 80222-5022

    • Freeway Ford, Inc.

      5250 E Evans Ave Denver, CO 80222-5222

    Business ProfileforFreeway Ford, Inc.

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Freeway Ford, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Freeway Ford, Inc.

        4471 E Evans Ave Denver, CO 80222-5022

      • Freeway Ford, Inc.

        5250 E Evans Ave Denver, CO 80222-5222

      Location of This Business
      4471 E Evans Ave, Denver, CO 80222-5022
      BBB File Opened:
      1/17/1989
      Years in Business:
      35
      Business Started:
      12/1/1988
      Business Started Locally:
      12/1/1988
      Type of Entity:
      Corporation
      Alternate Business Name
      • Barbee's Freeway Ford Inc
      Business Management
      • Mr. Mark McMullan, General Manager
      • Ms. Laura Wenholz, Controller
      • Mr. Oly Novinski, Service Director
      Contact Information

      Principal

      • Mr. Mark McMullan, General Manager
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/21/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I made an appointment for Thursday July 20th at 7am for them to fix what they broke in a previous warranty repair. I arrived early, and that morning asked them to add an oil change to the service. While they were doing their work, they managed to lock the parking brake and claimed it could not be unlocked. They also said they could not fix it that day, they could not give me a loaner car to get to work, provide a shuttle home, nor a rental car while they remedied this. I had them call the ************ center in Broomfield to see if they could fix the problem for them. They did. Then they dismantled the parking brake so the car could be moved from the service bay and driven . Now the parking break did not work, the cruise control and lane control did not work, and there was and still is a continuous alert beeping about the parking brake. I drive for Uber and am unable to take passengers with the alarm continously going off. ********** could not get the car diagnosed this week. I escalated to **** central *****************
      Read More

      Customer Reviews

      5 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Justin S

      1 star

      10/05/2023

      Bad service, again! Bought a 2020 raptor w/service package. 2 of 5 oil changes resulted in leaked oil on my garage floor. Multiple trips in, bad attitude from front desk, and service managers offering nothing above and beyond requested service and repair of mistake. Shame on me for trusting this company a 2nd time. Good bye ******.

      Local BBB

      BBB Great West + Pacific

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