Business ProfileforBoutique Apartments

Hello,I am a resident of the Greypoint Apartments, and I have been struggling to find a solution for continued exposure to second hand smoke in my apartment. The neighbors below us smoke cigarettes almost constantly, and the smoke rises through the heater into our bedroom. This has been happening since December 2023, and is still occuring daily. My roommate has asthma, and so this is a huge health concern for us. We have vent covers, an air purifier, and turn off the heater when we can, but the smoke is still extremely strong. We have not attempted to contact the neighbors about this, as I think it would escalate the situation too much. (We can hear them yelling at each other underneath us, and I'm scared to contact them as a result)The property we live on is non-smoking, and it is included in the lease agreement. I have contacted the landlord many times about this, but have been brushed off again and again. All they have done is send a few emails restating that they have a no-smoke policy, but seemingly no other actions have been taken. They have no in person offices for me to visit and talk face-to-face, and I have never been able to speak directly to my property manager. I have contacted the health ********** of *********** about this, but they haven't been able to get into contact with the property management either. Thank you for your time.