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BBB Accredited Business since

Service Today

Phone: (800) 659-2273 Fax: (410) 754-8920 View Additional Phone Numbers 9349 Old Furnace Road, Seaford, DE 19973 View Additional Email Addresses http://www.servicetodayinc.com/index.htm


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Service Today meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Service Today include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 3

Additional Complaint Information

Please contact the BBB of Greater Maryland for a current report. The phone number is 410-347-3992 or at www.baltimore.bbb.org.

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Service Today
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

BBB file opened: July 11, 2007 Business started: 10/16/2000 in DE Business incorporated 10/16/2000 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
http://www.state.de.us/revenue
Phone Number: 302-577-8778
Fax Number: 302-577-8203

New Castle County Government
87 Read's Way, New Castle DE 19720
http://www2.nccde.org/landuse/HomeImprovements/default.aspx
Phone Number: 302-395-5582
LandUse@nccde.org

Type of Entity

Corporation

Business Management
Mr. G. Edwin Collier Jr., President Mr. Bruce Johnson, CFO Ms. Nicole Schmidt, Comptroller
Contact Information
Principal: Mr. G. Edwin Collier Jr., President
Principal: Mr. Bruce Johnson, CFO
Principal: Ms. Nicole Schmidt, Comptroller
Business Category

HEATING & AIR CONDITIONING SPAS & HOT TUBS-SERVICE & REPAIR AIR CONDITIONING REPAIR AIR CONDITIONING SYSTEMS-CLEANING HEATING EQUIPMENT & SYSTEMS CLEANING & REPAIR AIR CONDITIONING SUPPLIES & PARTS HEATING EQUIPMENT AIR DUCT CLEANING AIR CONDITIONING & HEATING CONTRACTORS - COMMERCIAL AIR CONDITIONING & HEATING CONTRACTORS - RESIDENTIAL ELECTRICIANS HEATING CONTRACTORS PLUMBING CONTRACTORS

Industry Tips
Heating & Cooling Your Home

Customer Review Rating plus BBB Rating Summary

Service Today has received 3.68 out of 5 stars based on 5 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.