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Find a Location

Wertz & Company Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Wertz & Company Inc.

      116 Valley Rd Wilmington, DE 19804-1300

      BBB Accredited Business
    • Wertz & Company Inc.

      20845 Coastal Hwy Rehoboth Beach, DE 19971-8006

      BBB Accredited Business

    Business ProfileforWertz & Company Inc.

    Roofing Contractors
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/22/2011

    Years in Business: 98

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Wertz & Company Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Wertz & Company Inc.

        116 Valley Rd Wilmington, DE 19804-1300

        BBB Accredited Business
      • Wertz & Company Inc.

        20845 Coastal Hwy Rehoboth Beach, DE 19971-8006

        BBB Accredited Business
      Location of This Business
      116 Valley Rd, Wilmington, DE 19804-1300
      BBB File Opened:
      3/30/1973
      Years in Business:
      98
      Business Started:
      2/26/1926
      Business Incorporated:
      5/14/1998
      Accredited Since:
      3/22/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Robert Becker, Operations Manager
      Contact Information

      Principal

      • Mr. Robert Becker, Operations Manager

      Customer Contact

      • Mr. Robert Becker, Operations Manager
      Additional Contact Information

      Fax Numbers

      • (302) 658-2123
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/03/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I had pavers laid under my hot tub are on 8/25/2017. They have a 5 year warranty on workmanship and a manufacturers warranty on materials. About a year and a half ago, my husband and I began so see color changes on some of the pavers. In June of last year, we had more work done by Wertz, and the owner's son, *****, saw that some of the pavers were changing color. He thought that they might be from 2 different dye lots. *** ******, the owner, said that he thought that they were defective and that he would get the manufacturer out to assess them. This never happened. Instead they kept delaying, saying that whey were very busy and we were "next on the list." Finally they said they would replace only the faded pavers with one that matches the original color. But if the fading continued, they would replace them all. We said we would accept that if they would put it in writing. We have not heard back from them after that. I do not think they they are acting in good faith.
      Read More

      Customer Reviews

      3 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Dana C

      1 star

      12/06/2023

      Worst experience with a contractor/roofer. Roofer tarped my landscape and smashed all of my plants. Roofer didn't magnet rake my yard. I went around with my own magnet see pictures. Cigarette butts everywhere. Initially, the flashing that touches my neighbors' house was white while my theirs were black. I assumed since they asked about the tile color being the same that they would do the same about the flashing. They did not. Also, they thought having a channel diverting water from my roof on to my neighbors rooves on the bottom of the flashing would be a good idea. The worst thing is the roofer screwed my skylight shut with flashing and screws. It took five tries for the supervisor to fix the flashing and the skylight problems. The skylight needed to be properly flashed and aligned so that it would close properly. Adding flashing around the skylight it wouldn't close properly. Took two visits to get it aligned right to close all the way. I was concerned the skylight was going to leak. The supervisor Tom assured me it wouldn't leak after the repairs from the first roofer. He also offered to replace the skylight if it was leaking no charge for labor. I appreciate the offer after all that has happened. I like the front porch for the most part. The flat roof seems to be in good shape. Thank you. EDIT A COUPLE WEEKS LATER- There was a leak going to the the basement. First thing I look at was under the sink. I find that one of the rubber couplings that hold the vinyl pipe to the vent going to the roof had slipped off and it was jammed back over the rubber piece not seated correctly as to cause the leak going to my basement. EDIT: 12/06/2023 Installers for my bathroom remodel explained to me that the roofers (Wertz and Co.) Didn't install the exhaust vent properly. There is nothing to attach the flexible vent to on the roof. There was supposed to be some kind of extension into the house from that vent installed on the roof. I would give zero stars if I could.

      Local BBB

      BBB Serving Delaware

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