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In Delaware Serving New Castle, Kent and Sussex Counties

BBB Business Review

View BBB Rating for Bank of America Credit Card's headquarters.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Bank of America Credit Card meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Bank of America Credit Card. BBB of the Southern Piedmont has the full report as that BBB handles all complaints for Bank of America Credit Card.

Additional Information

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BBB file opened: April 01, 1991 Business started: 01/01/1982 in DE
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Licenses, Division of Revenue
820 N. French Street, Wilmington DE 19801
http://www.state.de.us/revenue
Phone Number: 302-577-8778
Fax Number: 302-577-8203

Type of Entity

Corporation

Business Management
Marge Lindsey, Executive Correspondence Unit Ms. Christina Yuschak, VP - Executive Relations Executive Correspondence
Contact Information
Principal: Marge Lindsey, Executive Correspondence Unit
Principal: Ms. Christina Yuschak, VP - Executive Relations
Related Businesses
Bank of America Credit Card
Business Category

BANKS CREDIT CARDS & PLANS

Alternate Business Names
Bank of America FIA Card Services MBNA America Credit Card
Additional Information

Effective April 1, 2013, BBB of Delaware no longer handles complaints on Bank of America Credit Cards. All complaints are now sent to BBB of Charlotte, NC. Up to this point, BBB of Delaware handled 3,602 complaints on Bank of America Credit Cards over the previous 3 year period (4/1/2010 - 4/1/2013).

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Types of Complaints Handled by BBB

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BBB Complaint Process

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BBB reports on known significant government actions involving business' marketplace conduct.

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