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Find a Location

Cox Auto Sales has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cox Auto Sales

      3400 Kirkwood Hwy Wilmington, DE 19808

    • Cox Auto Sales

      2008 Newport Gap Pike Wilmington, DE 19808

    • Cox Auto Sales

      2545 Pulaski Hwy Newark, DE 19702

    Business ProfileforCox Auto Sales

    Used Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Cox Auto Sales has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cox Auto Sales

        3400 Kirkwood Hwy Wilmington, DE 19808

      • Cox Auto Sales

        2008 Newport Gap Pike Wilmington, DE 19808

      • Cox Auto Sales

        2545 Pulaski Hwy Newark, DE 19702

      Location of This Business
      3400 Kirkwood Hwy, Wilmington, DE 19808
      BBB File Opened:
      8/2/1995
      Years in Business:
      23
      Business Started:
      8/1/2001
      Business Incorporated:
      12/2/2002
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • 141 Auto Service
      • HCAC Finance Co.
      • Cox Auto Group
      Business Management
      • Mr. Arthur Helmick, Owner
      • Mr. Robert Wilson, General Manager
      Contact Information

      Principal

      • Mr. Arthur Helmick, Owner

      Customer Contact

      • Mr. Robert Wilson, General Manager
      Additional Contact Information

      Fax Numbers

      • (302) 266-6800
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a used car

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tina M

      1 star

      06/14/2023

      No matter what- do NOT buy a car from Cox Auto nor finance through HCAC finance. I was sold a lemon 2 years ago, it broke down on me the same night i bought it- on 95 in Philadelphia. I had to pay 300$ for a tow and another 80 to get an uber home. After 2 weeks in their shop, they tell me they can’t find anything wrong and it’s fine it’s fixed. Well what did you fix if there’s nothing wrong? They never did tell me but my mechanic said the fuel injectors were new. Anyway- the car has never been more reliable only than an a-b car. Over 4 months - headlights kept going out- bulbs are 35$ and after at least 200$ of bulbs- realized it’s an electrical issue. Bulbs were fine. Then the windshield wipers stop working. Then the expensive 2nd brake light doesn’t work- so this car never passed inspection! For 2 years i rode this pos back and forth to work and that was it! Paid these people 289$ a month every month on time for 25 months and missed a 144$ payment with them last week and next thing i know- a tow truck driver is knocking on my door at 730pm asking me if i’d like to clean the car out because it was being repossessed! So of course i cleaned it out- showed the man how i tried 3 times to pay and the systems were still down, but they took it anyway! When i bought it they told me they just shut it off for non payment giving you some time to pay. But they didn’t shut mine off, they immediately took it after a half of a missed payment. Well thank you for doing me a favor HCAC!! Take your pos car back- it was a blessing in disguise! Found a car for 800$ cash and it runs better then that crap they sold me!!! I owed 4000$ on a 9800$ car that had a KBB value of 2200$ at best. Stay far away!

      Local BBB

      BBB Serving Delaware

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