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Find a Location

Audi Wilmington has 1 locations, listed below.

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    Business ProfileforAudi Wilmington

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1300 N Union St, Wilmington, DE 19806-2534
    BBB File Opened:
    11/4/2010
    Years in Business:
    58
    Business Started:
    1/1/1966
    Business Incorporated:
    1/9/2007
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Winner Audi
    • Audi Winner
    Business Management
    • Mr. Michael Hynansky, President
    • Mr. Tom Mihok, General Manager
    Contact Information

    Principal

    • Mr. Michael Hynansky, President
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rosley T

    1 star

    06/03/2023

    I spend the past three months wondering why I was unfairly treated at Audi Wilmington by ***** *****, Parts Manager because of the color of my skin. On 03/30/2023 I visited the Wilmington dealership to purchase a front windshield for my Audi Etron Edition One. I presented a check written out for the amount of $1591.67. On the desk of the parts department counter is a sign clearly stating checks accepted with ID but apparently my check was no good there. ***** said he was not taking that check with out any explanation why. He acted like he was suspicious of me.He said you can either pay with cash or credit card. I walked out of the dealership to retrieve my credit card to pay for the windshield which I later regretted. Frank said his window guy works Wednesday and I will receive a call when the windshield arrives. After three weeks without a call I decided to call inquiring about the glass. I talked to a receptionist who couldn’t find any information and transferred me to the parts department where my call went unanswered. I left a voicemail with no returned call. I called my credit card company to reverse to charge. My wife called the dealership to complain about ****** racist behavior. They tried to smooth things over but couldn’t tell me if the windshield was ever ordered. I now travel out of my way to get my Audi serviced which I’m happy to do because I feel accepted and apart of the Audi Family.. Acceptance, fully acknowledging the facts of a situation and not fixating on how it shouldn’t be that way. My mindset today moves me from ***** *****’s harsh judgment and allows me not see all white people as racist. I hope moving forward people of color never experience this form of discrimination by the hands of ***** ****** 

    Audi Wilmington Response

    06/05/2023

    Please give me a call when you are available I would like to discuss this further with you. My contact information is Larry Horrocks Service and Parts Director 302-661-2100.

    Local BBB

    BBB Serving Delaware

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