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BBB Accredited Business since 06/03/2002

Dodds Monuments (Headquarters)

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Phone: (937) 372-4408Fax: (937) 374-4342View Additional Phone Numbers123 W Main St, XeniaOH 45385

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Description

Dodds Monuments, is a family owned and operated company. Since 1864, we have been creating lasting memories for the families of the Greater Miami Valley.

BBB Accreditation

A BBB Accredited Business since 06/03/2002

BBB has determined that Dodds Monuments meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Dodds Monuments' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Dodds Monuments

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/01/1983Business started: 01/01/1864New Owner Date: 11/01/1984
Type of Entity

Corporation

Incorporated: October 1984, OH

Business Management
Principal: Mr. Neil Fogarty (President)
Contact Information
Customer Contact: Ms. Desiree Roose (Executive Assistant to the President)
Number of Employees

30

Business Category

Monuments, Funeral Related Services, Mausoleums, Cremation Urns, Plaques

Products & Services

This company offers cemetery monuments, mausoleums, civic/veterans memorials, cremation urns/memorials, cast plaques, bronze markers, custom sandblast and etched engraving.

Hours of Operation
Mon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 04:00 PMSat: 10:00 AM to 02:00 PM
Refund and Exchange Policy

Your satisfaction is our top priority. Dodds Monuments guarantees every memorial we create.

Service Area

Greater Miami Valley

Alternate Business Names
Dodds Monuments, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.