BBB Accredited Business since 03/17/1997
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A BBB Accredited Business since 03/17/1997
BBB has determined that Bath Fitter meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Bath Fitter's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 3 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||1|
|Problems with Product / Service||2|
|Advertising / Sales Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:State of Ohio Depart. of Commerce
77 S High St 23rd Fl
BBB records show a license number of PL.37445 for this company, issued by State of Ohio Depart. of Commerce. Their web address is http://www.com.state.oh.us/ODOC/. The expiration date of this license is 10/01/2014.Type: State Construction Lic.
Type of Entity
Contact InformationPrincipal: Mr. Jason M. Haught (President)Customer Contact: Ms. Debra Ashburn (Controller)Mr. Mark Clausing (Branch Operations)Mr. Chuck Thokey (Sales Management)Mr Mark Vonderbrink (Marketing and Events Manager)
Number of Employees
Bathroom Remodeling, Kitchen & Bath - Design & Remodeling, Construction & Remodeling Services, Bathtubs & Sinks - Repair & Refinish, Porcelain Enamel Repair & Refinish, Bathroom Accessories
Products & Services
This company offers one day bath and shower renovation.
Alternate Business NamesBathroom Alternatives, Inc., Ohio Bath Solutions, LLC, Bath Saver, Inc.
Industry TipsBBB Warns Spring Time Brings Home Improvement Scams