Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Dave Arbogast Ford has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDave Arbogast Ford

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers sales of new and used automobiles.

    Business Details

    Location of This Business
    3230 S County Road 25a, Troy, OH 45373
    BBB File Opened:
    8/14/1987
    Years in Business:
    46
    Business Started:
    6/13/1977
    Alternate Business Name
    • Troy Ford, Inc.
    Business Management
    • Mr. Greg Taylor
    • Mr. Marshall Sullivan
    Contact Information

    Principal

    • Mr. Greg Taylor

    Customer Contact

    • Mr. Greg Taylor
    • Mr. Marshall Sullivan
    Additional Contact Information

    Fax Numbers

    • (937) 335-2126
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/19/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I did not get a refund for my rental car like I was promised.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lela J

    1 star

    08/05/2023

    Horrible experience, poor management, they don't act like they care! I wouldn't advise anyone to buy a car here. They don't return calls, they don't try to fix anything! This place is a joke! It should be against the law for them to even sell cars, let alone be in business. The help has gone completely out the window. The sales manager must be family or know someone, she is very unprofessional, she never ever return calls or help you with anything, nothing! Do not buy a car there, this is a warning. I wish someone would have told me. BAD BAD dealership/company. Can't find anyone in the whole dealership who would address my/fix any of my problems/concerns! No one! I have filed a complaint with the Attorney Generals office. My steering is off, I have a 2020, my tires looked used, I left it there in service for 2 days and ended up with a ding/scratch on my vehicle, not addressed yet, no concern/return call at all. I have been there so many times. My lane keeping system comes on when I don't have it on, it scared me so bad and I had my disabled husband in the car with me, I call them about it, ask me if I got a response? No, I never do. I will put 1 star, although they don't deserve any stars, only because I guess you have to pick something. The way this dealership is doing should be against the law. I know that hey should be held accountable for what they are doing. They must not read the reviews, because they aren't doing any better, and or they just really don't care!

    Local BBB

    BBB of Dayton and Miami Valley

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.