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Find a Location

Fairfield Pool Associates, LLC has 1 locations, listed below.

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    Business ProfileforFairfield Pool Associates, LLC

    Pool Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Fairfield Pool Associates LLC offers vinyl liner and gunite in-ground pool design, building and maintenance.

    Business Details

    Location of This Business
    278 Meadow St, Fairfield, CT 06824-5353
    BBB File Opened:
    12/1/1972
    Years in Business:
    59
    Business Started:
    5/26/1965
    Business Incorporated:
    1/20/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Fairfield Pool
    Business Management
    • Mr. Jeremy Blum, Owner
    • Ms. Susan Blum, Member
    Contact Information

    Principal

    • Mr. Jeremy Blum, Owner

    Customer Contact

    • Mr. Jeremy Blum, Owner
    Additional Contact Information

    Fax Numbers

    • (203) 330-0808
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rick D

    1 star

    07/26/2023

    Fairfield presented us with a contract that included coping, but then attempted to hold our pool project hostage until we agreed to pay the full price without the coping installed, despite it being in the contract that they wrote. After that, the owner, Jeremy, will called us and told us that because there is no coping, Fairfield is not responsible for the shoddy work they did during the installation. Once we started getting other contractors to look at the installation, they declined to install or warrant any coping because the underlying concrete was already deteriorating and would cause the coping to crack and loosen. We have resorted to using outdoor carpet around the pool because no reputable pool or tile company in the area will touch this project. After only three years, the pool installation has deteriorated to the point that it will have to be replaced. Fairfield's bait and switch tactics are an outright scam. It's a shame that they were the only pool company that carried the fiberglass pool shell we wanted. Had we known, we would have definitely found someone else. We have since learned that if the concrete is as thin as they installed it, it requires rebar or mesh reinforcement, and it obviously has neither. If it hadn't started cracking immediately, we would likely have been fooled by the thin, un-reinforced concrete. We have spent the last three years trying to get Fairfield to remedy this situation, and have had to reach out to the shell manufacturer for assistance.

    Fairfield Pool Associates, LLC Response

    07/27/2023

    This pool was installed over 3 years ago on June 30,2020 and the concrete perimeter coping was installed 2 days later on July 2,2020.The pool was completed and operational on July 16,2020 and after receiving a tutorial, customer paid in full and expressed no concerns or issues. Jeremy has never called them and we have not heard from them since, neither has the manufacturer. The were told on numerous occasions before and during installation that masonry needed to be installed to cover our concrete coping and the flange surrounding the fiberglass pool.There is absolutely no truth or merit to this review whatsoever.I challenge this individual to produce call logs or emails to support his claim that we or the manufacturer were contacted by them over the past 3 years.Nothing was misrepresented. Concrete coping was installed.

    Local BBB

    BBB Serving Connecticut

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