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BBB Business Review

BBB Accredited Business since

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Description

Sunburst Plumbing & Heating, Inc. we offer a variety of products and services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sunburst Plumbing & Heating, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Sunburst Plumbing & Heating, Inc. include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

top
BBB file opened: November 18, 1997 Business started: 08/02/1982 Business started locally: 08/02/1982 Business incorporated: 11/16/1995 in CT
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Department of Consumer Protection
165 Capitol Ave, Hartford CT 06106
www.dcp.state.ct.us
Phone Number: (860) 713-6300
trade.practices@po.state.ct.us

Type of Entity

Corporation

Business Management
Mr. Thomas Gartrell, President Ms. Beth Williams, Office Manager
Contact Information
Principal: Mr. Thomas Gartrell, President
Customer Contact: Ms. Beth Williams, Office Manager
Business Category

Plumbers Plumbing - Renovation & Repair Water Heaters - Repairing Water Wells - Pumps Sales & Service Bathroom Remodeling Radiant Heating Contractor - Water Conditioning Contractors - Solar Energy Kitchen & Bath - Design & Remodeling Kitchen Remodeling Heating Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Refund and Exchange Policy
It is our goal to provide a valued professional service. At Sunburst Plumbing & Heating we pride ourselves on being honest and fair. We want you to be satisfied with the work you have received. We will discuss the job in complete detail and answer any questions you have. We offer a 90 service guarantee on labor. Materials, parts and equipment are warranted by the manufacture.
Service Area
Ridgefield, CT and surrounding areas
Products & Services

Sunburst Plumbing & Heating,Inc. offers plumbing and heating installation, maintenance, and service. We are licensed and equipped to offer a full range of services. We have been in business for 30 years serving Ridgefield and the surrounding areas.

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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