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Find a Location

Butler's Home Improvement LLC has 1 locations, listed below.

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    Business ProfileforButler's Home Improvement LLC

    Home Improvement

    Current Alerts For This Business

    Licensing:
    BBB confirmed that Butler's Home Improvement LLC had not obtained a necessary license from Consumer Protection, CT Department of (DCP). BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.ct.gov/dcp/ - 860-713-6100

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers home improvement, roofing, siding and decks.

    Business Details

    Location of This Business
    Ansonia, CT 06401-2737
    BBB File Opened:
    5/21/2004
    Years in Business:
    21
    Business Started:
    8/1/2002
    Business Incorporated:
    8/1/2002
    Licensing Information:
    • Home Improvement Contractors are required by state law to maintain valid Home Improvement Contractor registrations with the CT Department of Consumer Protection. Consumers may wish to check with DCP to verify the company's license status:

      https://www.elicense.ct.gov/Lookup/PrintLicenseDetails.aspx?cred=316932&contact=41751
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Paul Butler Jr., Manager
    Contact Information

    Principal

    • Mr. Paul Butler Jr., Manager

    Customer Contact

    • Mr. Paul Butler Jr., Manager

    Industry Tip

    BBB Tip: How to make your next home improvement project a success

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/14/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Paul B***** owner of Butler Home Improvements LLC has unethical and illegal business practices. He was referred to me and I took the reference in good faith so I did not have my guard up. Paul B***** gave me a $3800 quote for a job. I agreed to the quote and he immediately came back that day with a contract. Looking over the contract I asked why is there a Micheal B***** in the place where my name should be. He said it was fine. The contract also did not have a start day or an end date. The company address, company license nor insurance information was not listed. He said that was not necessary for the contract. We both signed and I gave him a check for $2000 he left for weeks not work done even with multiple calls to him. Almost 2 months he did not make any attempts to start the job. I told him to give me back my money and we can part ways. He said he would be there to start. He came dug up holes and lift materials that were not installed properly and became dangerous as they became unhinged and fell off. I told him about the materials and the danger they could have caused he picked up the materials placed in the backyard and left. A few weeks later he came back and said he could finish that job if I gave him another $2000 he could get all the materials and be done. I gave him the check for $2000 and he never came back. After many attempts and him always saying he will be there tomorrow to finish the work I stopped hearing from him. One day he brought all his workmen to my house then asked me for another $2000 and said he needed it to pay for the materials to be delivered because they were ready. This time he insisted on cash. I told him no. I was very upset I told him that I was very disappointed that he came recommended by a good person. I was done. I contacted the police. they said to contact a lawyer and complain to the state. Which I did. I also decided to complain here as he is a con man and clearly he thinks I can be bullied and scammed. That is not right!

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Phil B

    1 star

    12/18/2023

    Paul B***** has robbed me of $20,000 on my deck project. He was suppose to complete a 2 week deck job in August. It's December. All of my deck furniture has gotten ruined through the weather. My house now Leakes because he has failed to seal the deck. He ripped the deck off and never came back to complete the job. I will be suing him for over 40K for total loss. Do not use this man. I will be letting everyone know on my podcast as well.

    Local BBB

    BBB Serving Connecticut

    BBB Reports On

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