BBB Business Review
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BBB Accredited Business since 02/24/2005
On The Fly Computer Guy
Phone: (877) 832-8144Fax: (877) 832-8144View Additional Phone Numbers138B Main St, Somers, CT 06071-1825www.ontheflycomputerguy.com
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BBB Accreditation
A BBB Accredited Business since 02/24/2005
BBB has determined that On The Fly Computer Guy meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised On The Fly Computer Guy's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 12 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Billing / Collection Issues | 3 |
| Problems with Product / Service | 9 |
| Advertising / Sales Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 12 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: March 2001, DE
Contact Information
Primary Contact: Mr. Michael E. Redmond Sr. (President/CEO)Business Category
Computers - Service & Repair, Computers - Graphics, Computers - Used, Computers - Supplies & Parts, Computers - Dealers
Products & Services
This company offers IT services, computers, repairs, parts, networking, data recovery, iPod repairs, Xbox repairs, laptop repairs & sales, and website design and maintenance services.
Hours of Operation
24/7
Service Area
Connecticut, Massachusetts, Rhode Island
Alternate Business Names
M.E. Redmond Group, Inc.Industry Tips
Has Your Computer Modem Been Hijacked?Is A New Computer on Your Holiday Wish List?
PC Technical Support: Great When You Need It, But At What Cost?
Picking a Computer for Your College-Bound Student
LocationsX
1 Locations
-
138B Main St
Somers, CT 06071-1825(877) 832-8144
(860) 763-4600
(860) 763-4601
(860) 763-4602
(860) 763-9201
(877) 243-2100
(877) 251-3800
(877) 253-0400
(877) 276-0900
(877) 317-8100
(877) 329-4600
(877) 342-2300
(877) 376-1745
(877) 390-7800
(877) 395-8100
(877) 418-0600
(877) 424-8300
(877) 428-6500
(877) 439-7600
(877) 458-4900
(877) 468-7600
(877) 472-5100
(877) 472-5900
(877) 486-2600
(877) 572-5877
(877) 572-5884
(877) 572-6295
(877) 572-7533
(877) 572-8449
(877) 576-3043
(877) 579-8300
(877) 579-9388
(877) 589-6800
(877) 604-0200
(877) 609-6700
(877) 609-8100
(877) 612-3100
(877) 621-9500
(877) 622-9900
(877) 623-5800
(877) 628-9499
(877) 635-5633
(877) 705-1600
(877) 706-0500
(877) 709-7800
(877) 734-9427
(877) 739-0200
(877) 739-5100
(877) 745-2400
(877) 746-9600
(877) 748-5900
(877) 763-3400
(877) 768-7725
(877) 768-7738
(877) 773-5400
(877) 803-2200
(877) 819-7300
(877) 825-7566
(877) 832-4700
(877) 832-5200
(877) 832-5300
(877) 832-8885
(877) 835-3600
(877) 835-7200
(877) 839-3200
(877) 839-6100
(877) 843-8400
(877) 854-6989
(877) 863-8300
(877) 866-9934
(888) 535-9489Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Connecticut. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*On The Fly Computer Guy is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (860) 763-4600
- (860) 763-4601
- (860) 763-4602
- (860) 763-9201
- (877) 243-2100
- (877) 251-3800
- (877) 253-0400
- (877) 276-0900
- (877) 317-8100
- (877) 329-4600
- (877) 342-2300
- (877) 376-1745
- (877) 390-7800
- (877) 395-8100
- (877) 418-0600
- (877) 424-8300
- (877) 428-6500
- (877) 439-7600
- (877) 458-4900
- (877) 468-7600
- (877) 472-5100
- (877) 472-5900
- (877) 486-2600
- (877) 572-5877
- (877) 572-5884
- (877) 572-6295
- (877) 572-7533
- (877) 572-8449
- (877) 576-3043
- (877) 579-8300
- (877) 579-9388
- (877) 589-6800
- (877) 604-0200
- (877) 609-6700
- (877) 609-8100
- (877) 612-3100
- (877) 621-9500
- (877) 622-9900
- (877) 623-5800
- (877) 628-9499
- (877) 635-5633
- (877) 705-1600
- (877) 706-0500
- (877) 709-7800
- (877) 734-9427
- (877) 739-0200
- (877) 739-5100
- (877) 745-2400
- (877) 746-9600
- (877) 748-5900
- (877) 763-3400
- (877) 768-7725
- (877) 768-7738
- (877) 773-5400
- (877) 803-2200
- (877) 819-7300
- (877) 825-7566
- (877) 832-4700
- (877) 832-5200
- (877) 832-5300
- (877) 832-8885
- (877) 835-3600
- (877) 835-7200
- (877) 839-3200
- (877) 839-6100
- (877) 843-8400
- (877) 854-6989
- (877) 863-8300
- (877) 866-9934
- (888) 535-9489
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Computers - Service & Repair
Has Your Computer Modem Been Hijacked?Is A New Computer on Your Holiday Wish List?
PC Technical Support: Great When You Need It, But At What Cost?
Picking a Computer for Your College-Bound Student
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.