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BBB Business Review

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BBB Accredited Business since

Wallingford Tire & Auto

Phone: (203) 269-1417 Fax: (203) 269-2242 400 N Colony St, Wallingford, CT 06492 http://www.wallingfordtireandauto.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Wallingford Tire & Auto offers complete auto repairs and tire sales, computerized wheel balancing and alignment, shocks, brakes, struts, mufflers, air conditioning service, computerized tune ups and electronic engine diagnostics.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wallingford Tire & Auto meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wallingford Tire & Auto include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Wallingford Tire & Auto
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 01, 1981 Business started: 02/01/1946 Business started locally: 02/01/1946 Business incorporated 01/18/1946 in CT
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Motor Vehicle, State of CT Dept. of
60 State St, Wethersfield CT 06109
www.ct.gov/dmv
Phone Number: (860) 263-5055
mail@dmvct.org

Type of Entity

Corporation

Business Management
Mr. John J. Bonini III, President
Contact Information
Principal: Mr. John J. Bonini III, President
Business Category

Auto Repair & Service Brake Service Wheel Alignment, Frame & Axle Service - Auto Tire Dealers Auto Air Conditioning Auto Diagnostic Service General Automotive Repair (NAICS: 811111)

Refund and Exchange Policy
Nationwide 24 month, 24,000 mile warranty on repairs and service, excluding alignments.
Alternate Business Names
Wallingford Home & Auto Supplies, Inc.
Products & Services

Wallingford Tire & Auto is a family-operated business that has been building relationships and servicing the vehicles of families and businesses in Wallingford, CT and the surrounding communities since 1984.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.