Business ProfileforCollege Bound Movers

CBM was hired to move me on 9/20/22. On top of the excessive damage to the majority of my furniture, other items, and the walls and woodwork leading to my apartment, my floor lamp "missing", finding the crew in the back of the truck an hour after they arrived with a few empty bottles admittedly drinking a few of my nips that they helped themselves to, I had to spend the day feeling uneasy and intimidated with a visibly agitated, in a rush, rude, undue influencing crew chief. After several back and forth attempts for fair and just resolution, I have none. While I appreciate the "courteous gesture" of a partial, $600 refund on the full amount I was charged. $1,210.98, that still leaves me paying the other portion to them for putting me through this horrible disturbing experience. The restorer sent "at their cost" touched up maybe 3-4 minor damaged areas on 2 pieces of furniture. The other damaged items were buried in storage and that didnt matter because the majority type of damage he said he could not repair, especially the dining room table that was DELIBERATELY gouged just before CBM quickly exited my apartment, jumped in the truck and sped off down the street without a word. During the very first phone call response from my initial complaint email, I was informed that the damage to the table was admitted to. I did not warrant any of this mistreatment. I remained pleasant even after finding them drinking, destroying my fireplace, and damaging one item after another. The longer this carries out the more damages I am discovering. The contracts you are pushed to sign are written in the tiniest print, excessive, and you are not given a chance to look them over when they are shoved in front of you with undue influence by an agitated crew chief that has made it obvious he had somewhere else he needed to be. Additional insurance should not be necessary and was never mentioned. I am happy to supply copies of all corresponding emails and pictures documenting all of it.